MCQUAY Service Guide Book     Diagnosis
 
   
75 
   
7.4 General Check 
 
When any air conditioner malfunction is noted, immediately switch off the power supply to the unit and 
contact the local dealer if necessary. 
 
Problem Symptom  Check Item  Suggested Action 
The unit does not 
work 
Check the power supply  Check to make sure that the rated voltage 
is supplied. 
Check the fuse  Check and replace the fuse. 
Check the remote controller timer 
setting 
Make sure the delay timer is set correctly. 
Fan does not work  Check the power supply  Check to make sure that the rated voltage 
is supplied. 
Check the fan motor capacitor  Check and replace the capacitor. 
Check the fan motor  Check and replace the fan motor. 
Check the switch  Check and change the switch. 
Fan work, but 
compressor does 
not work 
Check if the thermostat setting too 
high 
Reset thermostat. 
Check the compressor capacitor  Check and replace the capacitor. 
Check the compressor  Check and replace the compressor. 
Check the compressor contactor  Check and replace the contactor. 
Air conditioner work 
but cooling not 
satisfactory 
Check if the thermostat setting too 
high 
Reset thermostat. 
Check if the condenser coil dirty  Clean the condenser coil. 
Check the condenser installation 
condition 
Make sure the condenser is installed 
According to factory’s recommendation. 
Diagnosis by service port pressure 
and operating Current 
Check for insufficient refrigerant. 
The air flow is too 
low 
Check the air filter  Check and make sure the air filter is clean. 
Check the fan / blower condition  Check and make sure that the fan / blower 
are in good condition. 
The remote 
controller light is dim 
Check the battery  Check and replace the battery. 
Make sure the batteries are correctly 
inserted.