Member's Mark GCS09137A

Questions and Answers

E
Emily BeltranAug 6, 2025
What to do if my Member's Mark GCS09137A chair is unstable?
- C
  Craig SantiagoAug 6, 2025
  If your Member's Mark Indoor Furnishing chair feels unstable, it's likely that the hardware has loosened over time. To resolve this, check that all connections are tightened properly. Do not use the chair if any bolts or hardware are missing or damaged.
D
Dr. David OrtizAug 17, 2025
Why does the chair frame of my Member's Mark Indoor Furnishing swing outside the base area?
- T
  Tiffany RiceAug 17, 2025
  If the chair frame of your Member's Mark Indoor Furnishing swing outside the base area, it may be that the Bungee with Carabiners has loosened over time. To fix this, periodically check that the Bungee with Carabiners are tight.
S
Steven CollinsAug 27, 2025
How to fix a Member's Mark Indoor Furnishing chair frame with bungee that has dropped?
- D
  Diamond BaileyAug 27, 2025
  If the chair frame with bungee attached drops on your Member's Mark Indoor Furnishing, it may be that the Spring with Carabiners has loosened over time. To resolve this, periodically check that the Spring with Carabiners are tight.

Summary

Components and Hardware

Components List

Lists the main parts included in the package with their quantities.

Hardware List

Details the specific hardware items required for assembly.

Tools Required

Specifies the tools needed for assembly, including any provided.

Assembly Instructions

Step 1: Base and Pole Assembly

Connects the pole stand to the base using bolts and nuts.

Step 2: Attaching the Spring

Hangs the spring to the pole stand and chair frame.

Step 3: Securing the Spring

Ensures carabiners are tightened and attached to the base.

Step 4: Adding Cushions

Places the back and seat cushions onto the chair frame.

Step 5: Final Check

Verifies chair alignment and warns against swinging outside base area.

Troubleshooting

Chair Frame Drop

Addresses potential issues with the chair frame dropping due to loose springs.

Frame Swinging Outside Base

Solutions for the chair frame swinging beyond the base area.

Chair Instability

Troubleshoots instability caused by loose or missing hardware.

Storage and Technical Data

Storage Instructions

Guidance on how to properly store the item to prevent damage.

Technical Specifications

Details the materials used, such as steel grade and fabric type.

This document is an assembly and user manual for the Member's Mark Bisbee Rope Swing, identified by Item Numbers 990017829/990017830 and Model Number GCS09137A. The manual provides comprehensive instructions for assembly, important safety information, care and use guidelines, troubleshooting, storage instructions, and warranty details.

Function Description:

The Member's Mark Bisbee Rope Swing is a single-person swing chair designed for relaxation. It features a suspended chair frame with bungee attachments, supported by a pole stand and a stable base. The swing is intended for indoor or outdoor use, providing a comfortable seating option with a gentle swinging motion. Cushions are included for enhanced comfort.

Important Technical Specifications:

Dimensions: The swing chair has a diameter of 41.3 inches (105 cm) and a height of 77.1 inches (196 cm).
Weight Capacity: The swing chair supports up to 250 lbs (113.4 kg).
Materials:
- Steel: Q235 (used for the frame and base components).
- Fabric: Sunbrella Fabric, made of Acrylic (used for the cushions).
Components:
- Base (A): 1 unit
- Pole Stand (B): 1 unit
- Chair Frame with Bungee attached (C): 1 unit
- Seat cushion (D): 1 unit
- Back cushion (E): 1 unit
Hardware:
- M8x60 Bolt (AA): 2 units
- M8 Washer (BB): 2 units
- M8 Nut (CC): 2 units
- M8 Nut Cap (DD): 2 units
- Spring with Carabiners (EE): 1 unit
Tools (Included):
- Hex Wrench
- Wrench

Usage Features:

Assembly: The assembly process is detailed in five steps, beginning with attaching the pole stand to the base using bolts, washers, and nuts, then securing the spring with carabiners to the pole stand and chair frame, and finally placing the cushions.
- Step 1: Connect the Pole Stand (B) to the Base (A) using M8x60 Bolts (AA), M8 Washers (BB), and M8 Nuts (CC). Tighten with the provided wrenches and cover nuts with M8 Nut Caps (DD).
- Step 2: Open the locking carabiners. Attach the Spring (EE) to the pole stand (B) using one carabiner, and the other end to the loop on the chair frame (C). Ensure both top and bottom carabiners are closed and locked.
- Step 3: Confirm that all carabiners are fully tightened. The manual suggests using the wrench to tighten the lock. It also describes how to attach the bottom carabiner to the ring on the base and secure it to the leash strap.
- Step 4: Place the back cushion (E) and seat cushion (D) onto the chair frame.
- Step 5: Before sitting, ensure the chair seat is positioned directly ahead of the hanging pole. Users are cautioned not to cause the chair to swing outside the base area.
Safety Information:
- Read all instructions carefully before assembly.
- Assembly by an adult is strongly recommended for safety.
- Use only vendor-supplied hardware to maintain structural integrity.
- Periodically check that all connections are tight, as hardware may loosen over time.
- Do not use power tools unless explicitly stated in the manual, as they can damage fasteners, hardware, and components.
- Do not fully tighten all fasteners until all parts are in place to prevent misalignment.
Troubleshooting: The manual provides solutions for common issues:
- Chair Frame with Bungee attached drop: Possible cause is the Spring with Carabiners loosening over time. Solution is to periodically check that the Spring with Carabiners are tight.
- Chair Frame swing outside base area: Possible cause is the Bungee with Carabiners loosening over time. Solution is to periodically check that the Bungee with Carabiners are tight.
- Chair is unstable: Possible cause is hardware loosening over time. Solution is to check all connections are tight and to not use the swing if bolts or hardware are missing or damaged.

Maintenance Features:

Care & Use:
- Clean surfaces with a soft, clean cloth that will not scratch.
- Dust frequently and use a vacuum cleaner crevice tool to clean between seams.
- Keep the furniture at least 60 cm (2 ft) away from heat sources to prevent damage.
Storage Instructions:
- Carefully place all components into the original shipping box or a provided container and tape it shut.
- When not in use, store the item in a cool, dry place away from direct sunlight.
- Avoid exposing the item to excessive heat or humidity, as this can cause damage.
Warranty: The product component comes with a 3-year guarantee against defects in material and/or workmanship. Customer assistance for warranty or spare/replacement parts is available via a toll-free number (1-888-690-9800) or email (cs@sunvillahome.com).
Recycling: Users are encouraged to recycle all applicable packaging material.