Smoke and Heat Exhaust Control Unit mcr 9705 – User Instruction Manual
Strona 20 z 24
7. Service and maintenance
The technical condition of fire protection devices installed in the facility is of
key importance to ensure the safety of users of this facility. The guarantee of
reliable operation of the devices can only be obtained by providing regular and
professional service care.
“MERCOR” S.A. they should be subjected to periodical technical inspections and
maintenance operations every six months during the entire period of operation,
i.e. during the warranty period, as well as after the warranty period. Inspections and
maintenance should be carried out by the manufacturer or by companies having
valid authorization for the service of devices “MERCOR” S.A.
The service carried out in accordance with the above recommendations is one of the
basic conditions of preservation of rights arising from the guarantee and the
obligation of the users / owners or managers of the resulting facilities from the law.
The obligation to carry out service inspections of fire-fighting equipment results from
the provisions of the Ordinance of the Minister of Interior and Administration of June
7, 2010 on fire protection of buildings, other construction objects and areas (Journal
of Laws of 2010 No. 109, item 719).
In order to be able to perform activities included in the scope of service inspections,
as well as service and warranty activities such as visual inspection or repair, it is
necessary to provide physical access to the devices.
It is recommended to perform those check-ups in between of inspections:
1. Checking the status of signaling of control LEDs.
2. Checking the condition of electrical connections paying special attention to
looseness and mechanical damage.
In matters related to technical inspections, maintenance and repairs of devices, you
can contact representatives of “MERCOR” S.A., tel. +48/ 58 341 42 45 during
operating hours 8 - 16 (Mon-Fri), e-mail: serwis@mercor.com.pl.
8. Warranty terms and conditions
1. “MERCOR” S.A. grants a 12-month quality guarantee for equipment, starting
from the date of purchase, unless the agreement provides otherwise.
2. If during the term of guarantee any physical defects of the equipment become
evident, “MERCOR” S.A. shall remove them within 21 days of the written
notification, subject to paragraph 6.
3. “MERCOR” S.A. reserves the right to lengthen the repair time in the event of
complicated repairs or those that require non-standard sub-assemblies
[elements] or spare parts to be purchased.
4. Liability under the Guarantee covers only defects resulting from causes
inherent in the equipment sold.
5. In the event of defects resulting from inappropriate operation of the equipment
or due to other reasons stated in par. 6, the Buyer/Guarantee Holder shall
bear the costs of their removal.
6. The guarantee does not cover:
damages and breakdowns of the equipment due to inappropriate
operation, user’s interference, lack of maintenance or periodic servicing;
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