12
WARNING
Never try to repair the stairlift by yourself.
8. TROUBLESHOOTING AND MAINTENANCE
8.1 Troubleshooting
Check the basic items listed below if your stairlift does not work properly.
SYMPTOM PROBABLE CAUSE SOLUTION
Stairlift will not move. The status
display is off.
1. The ON/OFF switch is OFF.
2. The key switch is turned off.
1. Turn on the ON/OFF switch
and the key switch.
Stairlift will not move. The status
display indicates
.
1. The swivel seat is not locked
in the right position.
2. The armrest is not folded down.
3. The Emergency Stop Button
has been pressed.
4. The final limit switch is
activated.
5. The over speed governor
(optional) is activated.
1. Rotate and lock the seat in the
right position.
2.Fold down the armrest.
3.Release the Emergency Stop
Button.
4. Contact your authorized
dealer.
5. Contact your authorized
dealer.
Stairlift will not move. The status
display indicates
or .
1. The safety sensor is activated. 1. Remove the obstacle on the
rail or staircase.
Stairlift moves at half speed. The
status display indicates
.
1. The battery voltage is low. 1. Move the stairlift to the
downstairs end and recharge
the battery.
2. Contact your authorized
dealer if the battery cannot be
recharged.
Stairlift emits beeping sound at
the end of the rail.
The status display indicates
.
1. The batteries are not charging. 1. Check that the charger is
plugged in and charging.
Contact your authorized dealer if the stairlift still does not work after the basic items
have been checked.
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