Images have poor
contrast.
a Repeat staining, if possible.
a Prepare fresh specimen with
prolonged staining.
a Check system capabilities with
(commercial) control slides: if
results are better with control
slides, check FISH protocol, all
reagents and temperature of
water baths and heating
plates.
a If results are similar, check re-
flected light path on the micro-
scope (filters, light source),
check software configuration
parameter.
No printout is ob-
tained.
a Printer is switched off.
a The cable connecting
printer and PC is not
plugged in correctly.
a Network printer: printer is
not ‘shared’.
a Printer is not selected in the
MetaSystems program.
a Please check that the power
and printer cables are plugged
in correctly and that the
printer is switched on. Verify
that the network share for a
network printer is configured
properly. Check the program
settings to ensure the desired
printer is selected (§ see also
accompanying manuals).
Warning messages:
insufficient disk
space.
a The amount of data on the
storage drive has reached a
critical level (usually 90 %
full)
a Software version prior to
Neon: archive cases with
MetaArchive software and free
disk space with built-in soft-
ware functions (§ see
MetaArchive manual).
a Software version based on
Neon: define clean-up rules in
‘Data Folder’-Settings.
If this does not solve the problem, or your problem is not listed, please contact
MetaSystems.
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