Warranty Information 15
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7 Warranty Information
The standard MicroRidge warranty for products it manufactures and resells is described below:
§ MicroRidge warrants that equipment manufactured by MicroRidge to be free from defects
in material and workmanship, when properly maintained under normal use, for a period of
twelve (12) months from date of purchase of the product (the “warranty period”). Some
products sold and distributed by MicroRidge are warranted by the manufacturer of the
products.
§ Warranty for gage and RS-232 interface cables is 30 days from date of shipment.
§ Products which do not conform to their description or which are defective in material or
workmanship will, by MicroRidge decision, be replaced or repaired, or, at MicroRidge’s
option, credit for the original purchase price may be allowed provided that customer notifies
MicroRidge in writing of such defect within thirty (30) days of discovery and returns such
products in accordance with the MicroRidge instructions. No products may be returned
without MicroRidge prior written authorization.
§ This warranty does not apply to any product which has been subjected to misuse, abuse,
negligence or accident by the customer.
§ MicroRidge makes no other warranty or representation of any kind with respect to the
products, either express or implied, including without limitation, that of merchantability or
fitness for a particular use. Failure to make any claim in writing, or within the thirty (30) day
period set forth above, shall constitute an irrevocable acceptance of the products and an
admission by the customer that the products fully comply with all terms, conditions and
specifications of customer’s purchase order. MicroRidge shall not be liable for direct,
indirect, incidental, special or consequential damages, under any circumstances, including,
but not limited to, damage or loss resulting from inability to use the products, increased
operating costs or loss of sales, or any other damages. To make a claim under this
warranty, customer must notify MicroRidge in writing within the warranty period.
§ Customer will pay all shipping charges (and duty and taxes) for equipment returned to
MicroRidge for warranty service. MicroRidge will pay shipping charges for equipment
returned to customer in North America. Customers outside the USA are responsible for
duty and taxes on equipment returned to them.
§ Software developed by MicroRidge is warranted to operate in accordance with the
software documentation on the hardware specified in such documentation, for a period of
six (6) months from date of shipment. During the warranty period, MicroRidge will at no
charge correct any programming error in the software that interferes with normal operation
of the software provided that MicroRidge is able to reproduce such error on MicroRidge
computer.
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