Precautions for cleaning and maintenance
Troubleshooting
Treatment of common problems
Possible reasonFailure Treatment method
• Perform cleaning after the steam microwave oven cools down. The steam microwave oven should be
cleaned regularly and all food residues should be removed from the steam microwave oven. Failure to
clean the steam microwave oven will degrade the surface of the appliance, which will affect the life of
the appliance and may lead to dangerous situations.
• Use a cloth dipped in a soft detergent (such as cleanser essence) to wipe the outer shell of the steam
microwave oven, then wipe it with a damp cloth, and finally wipe with a dry cloth. It is strictly forbidden
to wipe the oven with hard objects such as a wire brush. Do not clean the oven door safety lock
system.
Warning: Do not use rough scrubbing agents or sharp metal scrapers to clean the glass of the oven
door in order to avoid scratches on the glass surface. The scratches may cause the glass to shatter.
• Keeping the bottom of the oven cavity clean can avoid abnormal noises caused by the rotation of the
turntable during the operation of the oven.
• Clean the door seal, cavity and adjacent fine parts.
• The grease produced during cooking will corrode the oven cavity and affect the heating effect, thereby
changing the taste of the food. Therefore, please clean the oven cavity in time after use.
• Wash metal bakeware, ceramic plate and metal grill with warm water. Note that do not use cold water
to clean the steam microwave oven immediately after cooking for a long time. Wait until the oven is
completely cooled down before cleaning.
• The oven may output from the bottom or the side. The bottom microwave output port is covered by a
microcrystalline plate, and the side microwave output port is covered by a mica sheet (removable). Do
not remove the microcrystalline plate and mica sheet in order to prevent foreign matter from entering
the microwave output port. Foreign matter may cause fire after being heated by the microwave.
• If you do not use the steam microwave oven for a long time, please operate it in Grill or light for a few
minutes before using to evaporate the moisture accumulated in the oven.
The steam microwave
oven does not work
The oven door is not closed
Heat with a metal container
The cavity has not been cleaned for a long
time, and a lot of grease has accumulated
The heating time/power/weight is not set
correctly
The glass tray is not put properly
The fan delays blowing air to facilitate heat
dissipation
Check if the oven door is closed and close it
properly
Do not use metal containers for microwave
function
Clean the cavity in time
Adjust time/ power /weight settings
Reposition the glass tray
No need to deal with
There is sparking in the
cavity during microwave
operation
Burnt/undercooked food
The fan is still working after
stopping
Turntable does not turn
(turntable steam microwave
oven)
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