2
nd
 Generation ALL IN ONE Type Heat Pump Water Heater Technical Manual 
5  Malfunctions and Resolutions 
Malfunction Cause  Resolutions 
Outlet water 
is cold. 
The display 
is dark. 
Bad connection of power supply 
plug and socket; 
Outlet water is set an a low   
temperature; 
Outlet water temperature   
controller is damaged;   
Circuit board of indicating   
indicator is damaged;     
Reconnect the plug; 
Set outlet water an a   
higher temperature; 
Contact the technician. 
No hot   
water from   
the outlet. 
Tap water has been cut away; 
Water pressure is too low; 
Inlet valve has been closed. 
It’ll return to normal   
after water supplied; 
Use it when the   
pressure is higher; 
Open the inlet water   
valve. 
Water 
leakage 
The joints on the pipeline are not   
sealed well. 
Check and reseal all   
the joints. 
If the unit occurs any malfunction or error, please shut down the system, turn off the power supply, and 
consult your service persons for help. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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