Midtronics inCHARGE 940 - PATENTS, LIMITED WARRANTY, AND SERVICE

PRINTING PROBLEMS
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Problem
Solution
Data will not print
• In the Options menu, select PRINTER TYPE and make
sure that the type selected matches your printer:
HP82240B, IrDA, or SERIAL.
• If you are using a serial printer, make sure that the
printer cable is connected to the inCHARGE940 and the
printer, and that the printer is turned on. Data should
print automatically if you turn on the printer before the
charging session is finished.
• If you are using an infrared printer, make sure that
printer is turned on and the printer’s IR lens is aligned
with the IR sensor on the back of the inCHARGE940.
NOTE: The IR printer will go into sleep mode to conserve
the printer battery if left on for an extended period of time.
Press the INFO ( i ) button and select PRINT LAST TEST
RESULTS.
If troubleshooting does not correct the problem, call
1-800-776-1995 for service. For more information, see
“Patents, Limited Warranty, Service.”
Print is too light
See the printer manual to adjust the contrast.
No Options menu
To display the Options menu, the inCHARGE940 must first be
turned off. Turn it back on while pressing and holding the
INFO (i) button to display the Options menu.
Problem
Solution
TEST CODE PROBLEMS
Problem
Solution
Test Code is rejected
Verify that your Dealer Number, R.O Number, and the last
four digits of the VIN are correct.