Solutions
• If the IR transmitter and receiver are not aligned, all the data may not
print. The infrared ports on the top of the Micro500 and on the front
of the printer (below the MODE button) should be pointed directly at
each other. The maximum distance for reliable transmission between
the ports is 18 inches (45 cm). To realign, press PRINT/VIEW to
cancel the print job. Verify alignment between the analyzer and
printer; then try to print the test results again.
• If the analyzer displays PRINTING RESULTS, but the test results are
not printing, press PRINT/VIEW to cancel. Turn off the printer and
charge the printer battery for at least 15 minutes before attempting to
print again.
• Make sure the printer is on. The printer shuts off after 2 minutes of
inactivity to conserve the battery. To turn the printer on, briefly press
the MODE button. The green STATUS light should turn on. Make
sure you are using the Midtronics printer provided with the Micro500.
Other printers may not be compatible.
• Direct sunlight interferes with infrared data transmission/receiving.
If the printer is not receiving data, remove the printer and Micro500
from direct sunlight. If the printed characters are not clear or are
partially missing, recharge the battery and reprint.
• Verify that the correct printer is selected. Press and hold the PRINT/
VIEW button, use the ARROW buttons to scroll to SELECT
PRINTER, and press ENTER. Use the ARROW buttons to scroll to
HP 82240B, and press ENTER.
• Verify that a compatible communications protocol is selected in the
printer’s setup. The printer’s HPIR mode (Infrared 33 kHz encoded)
is compatible with the analyzer’s HP 82240B printer option. Refer to
the printer manual for more information.
• If you are unable to print after ensuring the analyzer is functioning,
the printer is on, the battery is good, and the IR transmitter and
receiver are aligned, check the printer manual for further instructions
or call Midtronics at 800-776-1995 for assistance.
• 13 •
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