Frequently Asked Questions
74
Problem Possible cause and solution
The descaling program
was started
unintentionally.
The descaling program cannot be stopped once the
OK button has been tapped.
Descaling must be continued through to completion.
This is a safety precaution to make sure the machine
is descaled correctly. This is important for the
longevity and functional efficiency of your coffee
system.
Descale the coffee system (see "Descaling").
Coffee is not flowing
out of the central spout,
or is only being
dispensed via one
spout.
The main dispenser has a blockage.
Clean the coffee pipework (see "Cleaning and care
- Rinsing the machine").
If there is still no coffee coming out, or coffee is only
coming out of one side
Dismantle the main dispenser and clean all parts
carefully (see "Cleaning and care - Main dispenser
with integrated cappuccinatore").
Make sure all parts are reassembled correctly.
Milk is dripping out of
the cappuccinatore
even though no milk is
being dispensed.
The level of milk in the milk flask is higher than the
cappuccinatore.
Push the main dispenser up as far as it will go.
The display lights up
but the coffee machine
does not heat up and no
drinks are made.
The coffee machine
cannot be turned off
with the On/Offbutton
.
The Demo mode of the coffee system has been
activated.
Deactivate the Demo mode (see "Settings - Demo
mode").