Fault Possible cause Remedy
The drum door opens
during a programme.
The machine has
overheated. The
temperature limiter opens
the drum door causing the
machine to switch off
automatically.
The fluff filters and/or the
heat exchanger might be
blocked.
– Clean the fluff filters
and heat exchanger
as described in
"Cleaning and Care".
If the drum door opens during operation again there
is a technical fault. Contact the Service Dept.
The q indicator light
comes on.
Check to see whether
there is a blockage or kink
in the drain hose.
– Make sure the drain
hose has no
restrictions.
– Observe the max.
delivery head.
After cleaning the heat
exchanger, water leaks
from the machine.
The cover on the heat
exchanger has not been
closed properly.
– Close it correctly. If
necessary remove it
and then replace it.
Water droplets appear
at the upper edge of
the drum aperture.
A double filter system
with dual insulation
prevents fluff from being
deposited in the heat
exchanger.
This can lead to the build
up of condensate.
– Laundry being
removed from the
machine may come
into contact with these
water droplets. They
will, however, dry off
in a matter of minutes.
Problem solving guide
22
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