Problem solving guide
53
The door will not open
Problem Cause and remedy
The door cannot be
pulled open during a
programme.
The door is locked during a programme.
Touch the Start/Stop sensor to cancel the pro-
gramme.
The programme is cancelled, the door will unlock and
you will be able to pull it open.
There is still water in the drum and the machine is un-
able to drain.
Clean the drain filters and the drain pump as de-
scribed in “Opening the door in the event of a
blocked drain outlet and/or power failure”.
After the programme is
cancelled, flashing bars
......... appear
in the time display.
For safety reasons the drum door cannot be opened if
the suds temperature is higher than 55°C.
Wait until the temperature in the drum has de-
creased and the bars have stopped flashing in the
display.
and alternately ap-
pear in the time display.
The door lock has jammed.
Call the Service Department.
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