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Release Notes
Known Issues and Limitations
• [Ref. #26559] Keyboard configuration: If you change the external keyboard
configuration for a currently active RCP user, the user must log on to the room again for
the change to be effective.
• [Ref. #20323] Kaleido-RCP2: It may happen that the list of rooms discovered on the
network by the Kaleido-RCP2 is incomplete.
Workaround: Try to obtain the room list again. On the Kaleido-RCP2, press the ESC
button to return to the Configuration menu, and then press ENTER to select ROOM
SELECTION and obtain the room list from all multiviewer systems that are currently
available on the network.
• [Ref. #25642] Blinking pointer: In cases where the two heads from the same dual-head
output are associated with displays in separate rooms, the RCP user in each room may
notice that the mouse pointer is blinking.
• [Ref. #25497/25500] Large mouse pointer option: When using XEdit in online mode, after
you select or clear the Use large mouse pointer option and save your change the
pointer size may not be immediately adjusted on the monitor wall.
Workaround: In the case of a KMV-3901/3911, restart the multiviewer; for other
multiviewer models, refresh the current layout or load a different layout.
• If you connect a mouse directly to your multiviewer (as opposed to connecting the
mouse to a Kaleido-RCP2, for instance), the pointer can travel between two displays
with the following limitations:
• [Ref. #24780] KMV-3901/3911: When connecting a mouse to the USB port directly on the
KMV-3901/3911 card, it may happen that the multiviewer does not detect the mouse.
Workaround: Disconnect the mouse, and then connect it again.
• [Ref. #31048/22871] Audio monitoring: With the current version of the Kaleido-X
software, the Kaleido-RCP2’s volume control, Mute, and -20dB buttons only apply to
analog audio monitoring outputs (available on the Kaleido-X and Kaleido-X16 models).
They do not affect the audio signal at AES, HDMI or SDI monitoring outputs.
• [Ref. #10843] It is not possible to enter a value of “10” from the RCP2 keyboard when
using an input method. As soon as you type “1”, the selection is made.
Workaround: To enter “10”, type “0”.
• [Ref. #14200] Two RCP users in the same room cannot use the monitor wall menu at the
same time.
Multiviewer model Behavior
Kaleido-X The pointer travels horizontally, between the right side of the
display connected to Head 1 and the left side of the display
connected to Head 2, of the output card to which you connected
the mouse.
Kaleido-X16 The pointer travels horizontally, between the right side of the
display connected to MV OUT 1 and the left side of the display
connected to MV OUT 2.
KMV-3901/3911 The pointer travels vertically, between the bottom side of the
display connected to MV OUT 1 and the top side of the display
connected to MV OUT 2.
Kaleido-IP The pointer travels horizontally, between the right side of the first
display (Head 1) and the left side of the second display (Head 2).
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