MONIX PRESTO - Frequently Asked Questions (FAQ)

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Frequently asked questions (FAQ)
What should I do if I cannot open the lid?
• Depressurize the pressure cooker by holding down the pressure
releasing device all the way down.
• Ensure that there is no more pressure inside.
What should I do if the cooker is used without liquid inside?
• Contact the MONIX after-sales service for verification.
What should I do if no steam comes out of the steam outlet and
there is no sound of steam release coming from the cooker?
• The pressure has not increased. This is normal during the first minutes
while cooking.
IF THIS EVENT PERSISTS, VERIFY THAT:
• The heat source is sufficiently strong. If not, increase the heat.
• The quantity of liquid in the cooker body is sufficient.
• The operating valve is correctly placed, clean and free of residue.
• The pressure cooker is correctly closed.
• The airtight seal and the cooker’s edges have not deteriorated.
What should I do if the safety valve becomes active?
• Turn off the heat source.
• Wait for the cooker to cool.
• Contact the MONIX after-sales service for verification.
What should I do if steam escapes between the cooker lid and body?
• Verify the cooker is closed.
• Verify the silicone gasket is in a good conditions and replace it if
necessary.
• Verify the silicone gasket is correctly positioned in the pressure cooker.
• Verify that the lid, safety valve and operating valve are clean.
• Verify the edges of the cooker body are not damaged.
What should I do if the food has not cooked or has burned?
• Verify the cooking time used.
• Verify the strength of the heat source.
• Verify the correct placement of the operating valve.
• Verify the amount of water used.
How do I clean the pressure cooker if food has burned in its interior?
• Leave the cooler body to soak before starting to clean it.
• NEVER use bleach or products which contain hydrochloric compounds.