What to do if my Mortara Medical Equipment says 'Unlock failed'?
- TTara ToddSep 12, 2025
If your Mortara Medical Equipment displays 'Unlock failed', enter the correct passcode.
What to do if my Mortara Medical Equipment says 'Unlock failed'?
If your Mortara Medical Equipment displays 'Unlock failed', enter the correct passcode.
How to fix 'The configured slot is already used by another device' error on Mortara Medical Equipment?
If your Mortara Medical Equipment indicates that the configured slot is already in use, it means the selected slot for the Surveyor Central Station is currently in use. Select a different slot for this monitor.
Category | Medical Equipment |
---|---|
Battery | Lithium Ion |
Networking | Ethernet |
Operating Temperature | 0° to 40°C |
Storage Temperature | -20° to 60°C |
Provides contact information for Mortara headquarters, sales, and service locations worldwide.
Outlines Mortara's responsibility for product safety and performance.
Defines the user's role in device maintenance and manual upkeep.
Explains how to identify the device via serial and reference numbers.
States document copyright and trademark ownership.
General disclaimers about warranty and document updates.
Details the product warranty terms, duration, exclusions, and limitations.
Explains the meaning of WARNING, CAUTION, and NOTE symbols used in the manual.
Lists safety compliance, user qualifications, and general warnings for device operation.
General care and cleaning instructions for the S4 mobile monitor and its accessories.
Steps to inspect the device and accessories before clinical operation.
Detailed procedures for cleaning and disinfecting the S4 and accessories.
Describes recommended maintenance procedures and servicing schedule.
Information on battery run-time and charging specifications for the device.
Defines the device's expected product life and provides disposal instructions.
Introduces EMC, its importance, and general operational guidelines for the device.
Details emissions standards and guidance for the device's operational environment.
Outlines immunity standards and guidance for the device's operational environment.
Specifies immunity requirements for conducted and radiated RF signals.
Provides guidance on safe distances from RF devices to prevent interference.
Covers FCC and IC compliance for radio transmission and SAR testing.
Overview of the manual's purpose and the Surveyor S4 mobile monitor.
Specifies the intended use, patient populations, and warnings for the S4 device.
Describes the S4 system components, SAM modules, and required equipment.
Details key device features like WiFi LED, LCD, Nurse Call Button, and ECG connection.
Information on disposable pouches for wearing the S4 device.
Explains the operation and LED indicators of the Li-Ion battery charger.
Lists the components included with the S4 shipment upon delivery.
Lists available accessories such as pouches and battery charger components.
Step-by-step instructions for installing batteries (rechargeable or AA) into the S4.
Explains factors for obtaining good ECG data and causes of poor quality ECG.
Details procedures for preparing patient skin for electrode placement.
Provides instructions on applying electrodes for ECG monitoring.
Notes special considerations for patients with pacemakers during ECG monitoring.
Details electrode placement for 12-lead ECG using the LeadForm cable.
Explains the use and electrode placement for the 12-lead LeadForm cable.
Details electrode placement for the 5-wire ECG cable.
Details electrode placement for the 3-wire ECG cable.
Illustrates electrode placement for pacemaker patients using a 5-wire cable.
Guides on verifying ECG signal quality and lead connections after attachment.
Steps to power on the S4 and describes the initial quick setup guide.
Explains display dimming, reactivation, and Nurse Call button functions.
Instructions for powering down the S4 mobile monitor and suspending monitoring.
Overview of the S4's main screen layout and its functional display areas.
Details information displayed in the status area: lock, WiFi, battery, IDs.
Explains the lock icon and passcode access to configuration functions.
Explains Time of Day, Battery Level, Slot IDs, and Monitoring Statuses.
Visual aid for lead placement and connection quality indication on the torso display.
Displays patient data and how to access/view ECG waveforms for lead quality.
Shows how multiple sets of waveforms are presented for 12-lead ECG monitoring.
Explains how lead failures (e.g., square waves, "ALL FAIL") are displayed.
How to start ECG monitoring and select options like same/new patient.
Procedure to resume monitoring a previous patient.
Procedure to start monitoring a new patient, including profile selection.
How to display the patient's current heart rate on the S4 screen.
How to print reports directly from the S4 to the Central Station.
Accessing special functions and configuration via the toolkit icon.
Defines lead selection for 3-wire and SAM10 configurations based on cable type.
How to adjust waveform gain (amplitude) and speed settings.
How to suspend monitoring and power off the S4 device.
Screen for entering the administrative passcode for protected functions like suspend/power off.
How to access configuration settings via the toolkit and passcode entry.
Main screen for configuring various device settings like Host, Network, Language.
Configuration for Central Station IP, Unit ID, and Bed ID.
Configuration of WiFi network settings, including SSID, security, and passkey.
Selection of the user interface language for the S4.
Tools for assessing WiFi connection, network status, and troubleshooting.
Procedures for changing the passcode and checking device hardware diagnostics.
Displays current software versions, build dates, serial, and part numbers.
Steps for powering on the S4 and preparing the patient with electrode placement.
Instructions for connecting the patient cable to electrodes and the S4 device.
Verifying signal quality and initiating monitoring for a new patient.
Procedure to resume monitoring a previous patient and confirm active status.
Steps to end an active monitoring session on the S4, including confirmation.
Details on instrument type, channels, frequency range, and environmental conditions.
Information on battery types, run-time, and charging time for the device.
Technical specifications related to the device's LCD display and ECG acquisition.
Details on wireless protocols, security, network requirements, and performance metrics.
Troubleshooting common problems with power, battery, display, and ECG signal noise.
Troubleshooting network transmission, connectivity, and Central Station communication problems.
Explains common error messages displayed by the S4 and their suggested resolutions.
Lists Mortara part numbers for ordering spare parts and consumables for the S4.
Lists applicable IEC, EU, US, and Canadian safety, performance, and EMC standards.
Lists applicable radio and R&TTE directives relevant to the device.
Lists standards for risk management, FDA compliance, and medical device software lifecycle.