Troubleshooting Hints
FLASHport User’s Guide
21
Failed to unlock the radio This is an error when unlocking the radio. Most
likely a communication problem occurred.
Check for loose cables and retry the upgrade. If
the problem persists, try using a different cable
or computer.
Failed to read a radio
component's version
This is an error reading specific data from the
radio. Most likely a communication problem
occurred. Check for loose cables. Check for
loose cables and retry the upgrade. If the prob-
lem persists, try using a different cable or com-
puter.
Failed to open the port This is an error having to do with failing to open
communications with the radio. Check the con-
nections and the cables. Try reading the radio.
From the menubar select (File->Read Device)
to see if a problem occurs. If successful, request
user to reset the radio and retry the upgrade. If
the problem persists, try using a different cable
or computer.
Radio failed to reset This is an error having to do with the radio failing
to reset. Therefore manually reset the radio.
Check for loose cables and retry the upgrade. If
the problem persists, try using a different cable
or computer.
The Radio Failed to Boot-
strap - Check All Cables
This error occurs because the radio is unable to
enter bootmode. Most likely a communication
problem occurred. Check for loose cables and
retry the upgrade. If the problem persists, try
using a different cable or computer.
Failed to download bootcode This error occurs because the was unable to
download the bootcode software into the radio.
Most likely a communication problem occurred.
Check for loose cables and retry the upgrade. If
the problem persists, try using a different cable
or computer.
94C35_Book.book Page 21 Thursday, June 2, 2005 3:10 PM
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