What does 'Error encountered while handling the Flash Upgrade File' mean for my Motorola ASTRO 25 Radio?
This error on your Motorola radio means the application had problems extracting data from the software upgrade kit. Verify that the correct software upgrade kit has been selected.
What to do if my Motorola ASTRO 25 failed to upgrade the host?
If your Motorola radio fails to upgrade the host, the radio will most likely power up in bootmode. Retry the upgrade.
What to do if my Motorola ASTRO 25 Radio displays 'Error reading date code'?
If your Motorola radio displays an 'Error reading date code', it's most likely due to a communication problem. Check for loose cables and retry the upgrade. If the problem persists, try using a different cable or computer.
What does 'Invalid External Codeplug Version' mean for my Motorola ASTRO 25?
This message on your Motorola radio means the external codeplug version of the FLASHkey is not supported by the application. A new FLASHkey is needed.
What does 'This Radio has an Invalid Serial Number - Upgrade Aborted' mean for my Motorola ASTRO 25 Radio?
The radio's serial number has incorrect nomenclature. Verify that the serial number in the radio is of correct nomenclature.
What does 'Invalid Current Flash Code' mean for my Motorola ASTRO 25?
This message on your Motorola radio means the current FLASHcode in the radio does not match the Current FLASHcode value in the FLASHkey. Verify that the correct FLASHkey is attached.
What to do if my Motorola ASTRO 25 displays 'Failed to enter into Program Mode'?
If your Motorola radio displays 'Failed to enter into Program Mode', it's most likely due to a communication problem. Check for loose cables. Retry the upgrade. If the problem persists, try using a different cable or computer.
How to fix 'Unable to create instance of Encaten Component' on Motorola ASTRO 25?
This is an error with the file EncatenComponent.dll. It is either not installed correctly or not registered. You may search for that file and if it is found attempt to register the file (make sure CPS is closed before attempting this step) by going to Start->Run and typing in the following command: regsvr32 \Encaten-Component.dll. If that does not work, then try uninstalling and then reinstalling CPS.
What does 'ERROR - Cannot proceed with FLASH Upgrade when the codeplug has more than 16 Channels in each Zone' mean for my Motorola Radio?
The codeplug in the radio must have a special structure in order for the upgrade to continue. Please remove the additional Channels and try again!
What to do if my Motorola ASTRO 25 displays 'Error reading system enhancement bytes'?
If your Motorola radio displays 'Error reading system enhancement bytes', it's most likely due to a communication problem. Check for loose cables and retry the upgrade. If the problem persists, try using a different cable or computer.
Provides detailed steps for upgrading radios via Customer Programming Software (CPS).
Steps to read the radio's configuration using CPS to verify port settings and prepare for upgrade.
Checks radio's FLASHcode/System Package and reads FLASHkey configuration for upgrade.
Selecting the upgrade file and initiating the software transfer to the radio.
Confirms successful upgrade, data entry, and applying new identification labels.
Resolves issues with Encaten components and errors within the software upgrade kit files.
General| Frequency Bands | VHF, UHF, 700/800 MHz |
|---|---|
| Channels | Up to 1000 |
| GPS | Yes |
| Frequency Range | 136-174 MHz (VHF), 764-870 MHz (700/800 MHz) |
| Technology | P25 |
| Encryption | DES, AES |
| Display | LCD |
| Models | XTS 5000, XTS 2500, APX Series |
| Weight | Varies depending on model |
| Dimensions | Varies depending on model |
| IP Rating | Varies depending on model |
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