What to do if my Motorola ASTRO 25 displays 'Error reading system enhancement bytes'?
If your Motorola radio displays 'Error reading system enhancement bytes', it's most likely due to a communication problem. Check for loose cables and retry the upgrade. If the problem persists, try using a different cable or computer.
What does 'This Radio has an Invalid Serial Number - Upgrade Aborted' mean for my Motorola ASTRO 25 Radio?
The radio's serial number has incorrect nomenclature. Verify that the serial number in the radio is of correct nomenclature.
What to do if my Motorola Radio displays 'Error reading radio processor type'?
If your Motorola radio displays 'Error reading radio processor type', it's most likely due to a communication problem. Check for loose cables and retry the upgrade. If the problem persists, try using a different cable or computer.
What to do if my Motorola ASTRO 25 displays 'Failed to download bootcode'?
If your Motorola radio displays 'Failed to download bootcode', it's most likely due to a communication problem. Check for loose cables and retry the upgrade. If the problem persists, try using a different cable or computer.
What to do if my Motorola Radio displays 'Failed to upgrade the DSP'?
If your Motorola radio displays 'Failed to upgrade the DSP', it's most likely due to a communication problem. Check for loose cables and retry the upgrade. If the problem persists, try using a different cable or computer.
What does 'Unpack Codeplug Error - Upgrade Aborted' mean for my Motorola Radio?
From the CPS menubar, read the radio (File->Read Device) to see if an error occurs. If an error occurs, then there is something wrong with the codeplug. If an error does not occur, attempt the upgrade again.
What does 'Failed to install Motorola XTS FLASHzap Device. Please reset your radio.' mean for my Motorola ASTRO 25 Radio?
The FLASHzap device is installed when USB is to be used for the first time for FLASHport upgrades in the specific machine. The installation of the device occurs automatically when the radio is put in bootmode and while connected through USB.
What does 'Unable to read the RSSI DSP Offset from the tuning partition' mean for my Motorola Radio?
The upgrade will continue anyways. When the upgrade completes, if the tuning partition was upgraded (see the status of the FLASHport upgrade), then the radio may need a cpfix solution to fix a value in the tuning partition that can cause issues with radio operation.
What to do if my Motorola ASTRO 25 displays 'Failed to enter into Program Mode'?
If your Motorola radio displays 'Failed to enter into Program Mode', it's most likely due to a communication problem. Check for loose cables. Retry the upgrade. If the problem persists, try using a different cable or computer.
What to do if my Motorola ASTRO 25 displays 'Error encountered during flash radio'?
If your Motorola radio displays 'Error encountered during flash radio', it's most likely due to a communication problem. Check for loose cables. Retry the upgrade. If the problem persists, try using a different cable or computer.
General| Frequency Bands | VHF, UHF, 700/800 MHz |
|---|---|
| Channels | Up to 1000 |
| GPS | Yes |
| Frequency Range | 136-174 MHz (VHF), 764-870 MHz (700/800 MHz) |
| Technology | P25 |
| Encryption | DES, AES |
| Display | LCD |
| Models | XTS 5000, XTS 2500, APX Series |
| Weight | Varies depending on model |
| Dimensions | Varies depending on model |
| IP Rating | Varies depending on model |
Provides detailed steps for upgrading radios via Customer Programming Software (CPS).
Steps to read the radio's configuration using CPS to verify port settings and prepare for upgrade.
Checks radio's FLASHcode/System Package and reads FLASHkey configuration for upgrade.
Selecting the upgrade file and initiating the software transfer to the radio.
Confirms successful upgrade, data entry, and applying new identification labels.
Resolves issues with Encaten components and errors within the software upgrade kit files.
To Next Page
