What to do if my Motorola Radio displays 'Error reading radio processor type'?
If your Motorola radio displays 'Error reading radio processor type', it's most likely due to a communication problem. Check for loose cables and retry the upgrade. If the problem persists, try using a different cable or computer.
What to do if my Motorola Radio displays 'Error reading radio type'?
If your Motorola radio displays 'Error reading radio type', it's most likely due to a communication problem. Check for loose cables and retry the upgrade. If the problem persists, try using a different cable or computer.
What to do if my Motorola ASTRO 25 displays 'Error reading system enhancement bytes'?
If your Motorola radio displays 'Error reading system enhancement bytes', it's most likely due to a communication problem. Check for loose cables and retry the upgrade. If the problem persists, try using a different cable or computer.
What does 'Invalid Radio Model Number' mean for my Motorola ASTRO 25 Radio?
This message on your Motorola radio means the FLASHkey's model number does not match the model number of the radio being upgraded. Verify that the correct FLASHkey is attached from the CPS Menubar (Tools->FLASHport->Read FLASHkey Configuration) to confirm this.
What does 'Invalid External Codeplug Version' mean for my Motorola ASTRO 25?
This message on your Motorola radio means the external codeplug version of the FLASHkey is not supported by the application. A new FLASHkey is needed.
What does 'ERROR - Cannot proceed with FLASH Upgrade when the codeplug has more than 16 Channels in each Zone' mean for my Motorola Radio?
The codeplug in the radio must have a special structure in order for the upgrade to continue. Please remove the additional Channels and try again!
What does 'H-Option File Import Failure' mean for my Motorola ASTRO 25 Radio?
The H-Option file is either corrupted or missing. It must be installed in the same directory as the executable files.
What to do if my Motorola ASTRO 25 Radio displays 'Error reading serial number'?
If your Motorola radio displays an 'Error reading serial number', it's most likely due to a communication problem. Check for loose cables and retry the upgrade. If the problem persists, try using a different cable or computer.
What to do if my Motorola ASTRO 25 Radio displays 'Error reading FLASHcode'?
If your Motorola radio displays an 'Error reading FLASHcode', it's most likely due to a communication problem. Check for loose cables and retry the upgrade. If the problem persists, try using a different cable or computer.
What to do if my Motorola ASTRO 25 Radio displays 'Error reading date code'?
If your Motorola radio displays an 'Error reading date code', it's most likely due to a communication problem. Check for loose cables and retry the upgrade. If the problem persists, try using a different cable or computer.
General| Frequency Bands | VHF, UHF, 700/800 MHz |
|---|---|
| Channels | Up to 1000 |
| GPS | Yes |
| Frequency Range | 136-174 MHz (VHF), 764-870 MHz (700/800 MHz) |
| Technology | P25 |
| Encryption | DES, AES |
| Display | LCD |
| Models | XTS 5000, XTS 2500, APX Series |
| Weight | Varies depending on model |
| Dimensions | Varies depending on model |
| IP Rating | Varies depending on model |
Provides detailed steps for upgrading radios via Customer Programming Software (CPS).
Steps to read the radio's configuration using CPS to verify port settings and prepare for upgrade.
Checks radio's FLASHcode/System Package and reads FLASHkey configuration for upgrade.
Selecting the upgrade file and initiating the software transfer to the radio.
Confirms successful upgrade, data entry, and applying new identification labels.
Resolves issues with Encaten components and errors within the software upgrade kit files.
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