Place the scanner back in its cradle and let it charge. 
 
Possible Cause 2 
 
The battery is faulty.  
 
Solution 
 
Notify WinWare support about a replacement. 
 
Nothing is visible onscreen 
 
Possible Cause 1 
 
The unit is not completely powered on. 
 
Solution 
 
Hold in the power button until the unit powers on.    
 
Data is not transferred during sync 
 
Possible Cause 1 
 
The scanner was pulled from the cradle during sync. 
 
Solution 
 
Place the scanner back in its cradle and allow it to finish its sync. 
 
Possible Cause 2 
 
The software is not set up correctly. 
 
Solution 
 
Microsoft ActiveSync 4.1 or later is required. 
 
 
 
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