Fix issues 302
Hardware issues 302
The phone is slow or unstable 302
Phone feels warm or hot 303
Phone won't turn on 304
Phone restarts or crashes 305
Screen is frozen or won't respond 306
Screen displays wrong colours 307
SD card issues 308
Call and SIM issues 310
Troubleshoot issues with calls 310
Can't make calls 311
Can't answer or the phone doesn't ring 313
Issues during calls 315
Battery issues 318
Charging issues 318
Battery drains too fast 319
Bluetooth, Wi-Fi, USB issues 320
Bluetooth issues 320
Wi-Fi issues 323
Can't transfer files or connect to computer 325
Account and sign-in issues 326
Forgot the unlock code 326
Can't sign in to Google 327
Account sync issues 328
App issues 330
App or widget issues 330
Camera issues 332
Messaging issues 334
Gmail issues 336
Play Store issues 337
Maintenance procedures 338
Update Android software 338
Reset connections, settings or apps 339
Reset phone 341
See more help 343
Send feedback to Motorola 344
moto g04 ix
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