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Motorola moto g04s User Manual

Motorola moto g04s
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User Guide
moto g04s

Table of Contents

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Motorola moto g04s Specifications

General IconGeneral
Resolution720 x 1600 pixels
ProcessorUnisoc T606
Main Camera50MP
Front Camera5MP
Battery5000 mAh
Operating SystemAndroid 14
NetworkGSM / HSPA / LTE
Fingerprint SensorSide-mounted
RAM4GB
Storage64GB
ColorsBlack, Blue, Green
SIMDual SIM (Nano-SIM, dual stand-by)
Bluetooth5.0
USBUSB Type-C 2.0
Audio Jack3.5mm
Display6.6-inch (16.66cm) IPS LCD

Summary

Learn the basics

Home Screen Overview

Understand the elements of the home screen and how to add/remove screens.

Lock Screen Functionality

Learn what you can do from the lock screen, including emergency calls and quick settings.

First Smartphone Experience

Guidance for new smartphone users, covering apps, phone protection, and personalization.

Manage Cellular Data Usage

Monitor and understand your phone's data usage and adjust settings to conserve data.

Gestures and Navigation

Basic Screen Gestures

Learn to use tap, drag, swipe, and pinch gestures for navigation and interaction.

Navigate Between Apps and Screens

Switch between apps and screens using gesture or 3-button navigation.

Quick Settings and Controls

Access and Customize Quick Settings

Open and adjust frequently used settings like Wi-Fi, Bluetooth, and brightness.

Control Screen On/Off

Learn to turn the screen off and on manually using buttons or gestures.

Turn Off Your Phone

Follow instructions to properly shut down the phone.

Camera and Photos

Control Flashlight

Turn the flashlight on/off using quick settings or a chopping motion gesture.

Scan QR Codes

Use the camera to scan QR codes and access linked information.

Record Audio Notes

Use the Sound Recorder app to record, listen to, and manage audio notes.

Take Photos

Open camera, take photos, adjust settings like flash, focus, and exposure.

Take Screenshots

Capture screenshots using various methods and edit or share them.

Record Videos

Record videos using the camera, including timelapse and selfie modes.

Share Photos and Videos

Share photos and videos wirelessly via email, messages, cloud, or Bluetooth.

Upload Photos and Videos to Cloud

Back up photos and videos automatically or manually to Google Photos.

Connectivity and Network

Connect to Wi-Fi Networks

Turn on Wi-Fi and connect to available networks, including hidden ones.

Use Airplane Mode

Turn off wireless connections to comply with airline regulations.

Control Data Usage

Manage mobile data, set warnings/limits, and restrict background data.

Share Internet Connection (Hotspot/Tethering)

Set up Wi-Fi hotspot or USB/Bluetooth tethering to share internet.

Connect to VPNs

Set up a VPN connection for secure access to networks.

Connect with Bluetooth

Turn Bluetooth on/off and pair with Bluetooth devices.

Make Contactless Payments

Set up and use NFC for secure contactless payments.

Share or Receive with NFC

Share content between devices securely using NFC.

Share Files and Links Wirelessly

Share content easily and securely with nearby devices using Quick Share.

Transfer Files via USB

Connect phone to computer via USB cable to transfer files.

Change USB Preferences

Select USB modes like File transfer, tethering, or charging.

Cast Screen or Media to TV

Mirror screen or cast app content to a TV using Chromecast or compatible smart TVs.

Display Settings

Adjust Screen Brightness

Set screen brightness manually or use adaptive brightness.

Use Dark Theme

Switch to dark theme for reduced eye strain and battery saving.

Change Text and Icon Size

Adjust text and icon sizes for better readability and screen comfort.

Adjust Display Refresh Rate

Select refresh rate for smoother motion or better battery life.

Show Apps in Full Screen

Set apps to use full screen, stretching across the display.

Control Screen Rotation

Prevent or allow screen rotation based on phone orientation.

Adjust Colors at Night

Schedule screen to amber or grayscale to reduce eye strain at night.

Choose Color Mode

Adjust color intensity and temperature for a realistic or enhanced look.

Change Screen Timeout

Set the inactivity time before the screen turns off automatically.

Lock Screen and Home Screen

Customize Lock Screen Features

Control Glance content, notifications, clock size, and lock screen messages.

Control Smart Devices from Lock Screen

Monitor and control smart home devices directly from the lock screen.

Set Automatic Screen Wake

Configure screen to wake automatically when picking up phone or receiving notifications.

Sound and Vibration

Adjust Volumes

Use volume buttons to adjust media, ringtone, notification, and call volumes.

Set Ringtones

Change default call ringtone and set custom ringtones for contacts.

Change Notification Sound

Set default or specific app notification sounds and volumes.

Change Vibration Settings

Turn vibration on/off for calls, notifications, and alarms.

Silence Calls and Notifications

Use Do Not Disturb to mute ringtones and notifications, with scheduling options.

Enhance Sound with Dolby Atmos

Customize sound profiles for music playback using Dolby Atmos.

Notifications Management

Turn App Notifications On/Off

Control notifications for individual apps or all apps.

Customize Notification Appearance and Behavior

Manage notification dots, bubbles, and snoozing for better notification handling.

Allow Notifications to Open Apps in Freeform

Set apps to open in freeform from notifications for multitasking.

Control Notification Lights

Configure phone to flash camera light or screen for notifications.

Control Notification Sound

Adjust notification volume and set default or specific app notification sounds.

Manage Notification Privacy

Control which apps can read your notifications and stop them from accessing them.

View Notification History

Enable and view notification history to see cleared or snoozed notifications.

Gestures and Navigation

Set Up Sidebar for Freeform Apps

Enable and customize the sidebar to quickly open apps in a small window.

Change Navigation Mode

Choose between gesture navigation or 3-button navigation.

Use One-Handed Mode

Enable one-handed mode for easier thumb navigation and control.

Tap to Turn Screen On/Off

Enable tapping gestures to turn the screen on or off.

Adjust Screenshot Settings

Customize screenshot capture methods and gestures.

Customize Power Button Gesture

Configure actions for double-pressing or pressing & holding the Power button.

Security and Privacy

About Phone Security

Learn about screen lock options, fingerprint sensor, and additional security measures.

Protect Against Harmful Apps

Scan phone for malware using Play Protect and uninstall harmful apps.

Find Your Phone

Use Find My Device to remotely locate, lock, or erase your phone.

Set a Screen Lock

Set up a pattern, PIN, password, or face unlock for phone security.

Tighten Lock Screen Security

Use Lockdown mode to temporarily disable fingerprint and notifications on lock screen.

Use Fingerprint to Sign In to Apps

Enable fingerprint recognition for secure sign-in to third-party apps.

Pin an App Screen

Keep an app in view until unpinned, preventing navigation to other screens.

Manage Permissions by Feature

Adjust app permissions for accessing data and phone features.

Control Mic and Camera Access

Block mic or camera access for apps individually or for all apps.

Safety and Emergency

Set Up Emergency SOS

Configure SOS to call responders, send location, and record video in emergencies.

Set Up Emergency Information

Enter emergency contact and medical info for lock screen viewing.

Send Location to Emergency Services

Enable ELS to send location to responders during emergencies.

Manage Emergency Alerts

Control public safety alerts for weather and other emergencies.

System Settings

Use Multiple Languages

Change phone display language and set app languages.

Customize the Keyboard

Add languages, resize, change appearance, and adjust sounds/vibration.

Improve App Performance and Multitasking

Adjust RAM boost settings to open apps faster and multitask smoothly.

Back Up Your Phone Data

Automatically or manually back up phone data to Google account and Drive.

Share Your Phone with Users and Guests

Set up user profiles, guest sessions, and screen pinning for phone sharing.

Manage User Profiles

Add, modify, remove, and restrict calls/messages for user profiles.

Manage Guest Sessions

Create, lend, and end temporary guest profiles for phone sharing.

Phone Information and Maintenance

Record Your IMEI Number

Find and record your phone's IMEI number for support and security.

Find Legal and Product Information

View regulatory labels, safety, warranty, and model information.

Update Android Software

Keep phone updated with latest Android software for performance and security.

Reset Connections, Settings, or Apps

Reset network settings, app preferences, or baseband settings to resolve issues.

Factory Reset Your Phone

Erase all data and reset the phone to out-of-the-box condition via Settings.

External Phone Reset (Cannot Open Settings)

Perform an external reset using hardware buttons if Settings is inaccessible.

Get More Help and Support

Find help for issues via carrier, app help sections, or Motorola support.

Send Feedback to Motorola

Provide comments and suggestions about the phone or Motorola apps.

Troubleshooting Hardware Issues

Troubleshoot Slow or Unstable Phone

Steps to fix phone slowness, including restarting, checking updates, and storage.

Troubleshoot Phone Overheating

Understand reasons for phone warmth and ways to keep it from heating up.

Troubleshoot Phone Won't Turn On

Steps to fix issues with the phone not starting, showing a blank screen, or turning off.

Troubleshoot Phone Restarts or Crashes

Steps to fix random reboots, restarts, or shutdowns.

Troubleshoot Frozen or Unresponsive Screen

Steps to unfreeze the screen, including restarting, checking updates, and factory reset.

Troubleshoot Incorrect Screen Colors

Fix issues with grayscale, negative colors, or incorrect color tones.

Troubleshoot SD Card Recognition

Steps to fix issues when the phone doesn't recognize a new SD card.

Troubleshoot SD Card Formatting

Check card compatibility and try formatting using a computer.

Troubleshoot Phone Not Reading SD Card

Steps to fix issues when the phone stops reading the SD card.

Troubleshooting Call and SIM Issues

Troubleshoot Call Issues

Select the best description of your call issue to find troubleshooting steps.

Troubleshoot Unable to Make Calls

Fix issues like missing phone icon, SIM card not recognized, or no signal.

Troubleshoot Signal But Cannot Make Calls

Steps to resolve issues when you have signal but cannot make calls.

Troubleshoot Consistent Busy Signal

Address outbound and incoming calls that consistently result in a busy signal.

Troubleshoot Cannot Answer or Phone Not Ringing

Check volume, Do Not Disturb, ringtone settings, and Bluetooth connections.

Troubleshoot Calls Going to Voicemail

Check Do Not Disturb settings, schedules, and Bedtime mode.

Troubleshoot Screen Goes Black During Calls

Check case, cover, proximity sensor, and safe mode for screen issues.

Troubleshoot Dropped Calls

Check signal strength, restart phone, and check software updates.

Troubleshoot People Can't Hear Me on Calls

Check microphone obstruction, Voice privacy, and signal strength.

Troubleshooting Battery Issues

Troubleshoot Charging Issues

Steps to fix problems with charging, including USB plug, outlet, and charger checks.

Phone Gets Hot While Charging

Understand normal phone warmth during charging and when to contact support.

Troubleshoot TurboPower Charging

Fix issues with TurboPower charger not working correctly, especially at higher battery levels.

Troubleshoot Fast Battery Drain

Reboot phone and check settings to extend battery life if it drains faster than expected.

Troubleshooting Bluetooth, Wi-Fi, USB

Troubleshoot Bluetooth Pairing Issues

Steps to fix problems pairing with Bluetooth devices, including discovery mode and updates.

Reconnect Bluetooth Device

Connect to previously paired Bluetooth devices.

Troubleshoot Cannot Hear Music via Bluetooth

Check volume, media audio, phone audio, and device pairings for music playback issues.

Troubleshoot Call Issues with Bluetooth Devices

Check other devices, phone audio settings, and car instructions for call problems.

Troubleshoot Connection Drops

Fix connection drops by checking battery, adjusting positioning, and clearing app data.

Troubleshoot Wi-Fi Connection Issues

Fix problems connecting to Wi-Fi networks by checking password, router firmware, and phone reset.

Troubleshoot Wi-Fi Connection Drops

Resolve Wi-Fi drops by turning off scanning, removing networks, and restarting router.

Troubleshoot Wi-Fi Hotspot Problems

Fix issues with turning on hotspot, connecting devices, or accessing websites.

Troubleshoot File Transfer and Computer Connection

Check computer settings, phone software updates, and USB connection for file transfer issues.

Troubleshooting Account and Sign-in Issues

Forgot Unlock Code Troubleshooting

Steps to recover your phone if you forgot your PIN, pattern, or password.

Troubleshoot Cannot Sign In to Google Account

Resolve issues signing into your Google account, including password resets and waiting periods.

Troubleshoot Account Sync Issues

Fix sync problems by checking auto-sync, internet connection, and account status.

Troubleshooting App Issues

Troubleshoot Missing Home Screen Apps/Widgets

Add missing widgets or app shortcuts, or reinstall apps that disappeared.

Manage Favorite App Icons

Turn off app suggestions to prevent automatic replacement of favorite app icons.

Troubleshoot App Crashes or Malfunctions

Fix apps that crash, won't open, or aren't working by checking permissions, updates, cache, or safe mode.

Troubleshoot Apps Disabled in Safe Mode

Exit safe mode to re-enable disabled apps.

Troubleshoot App Update Issues

Resolve apps stuck in 'Pending' status by updating Chrome first.

Troubleshoot Installed App Problems

Check for updates, clear cache, or visit developer website for app support.

Troubleshoot Blurry Photos

Fix blurry photos by cleaning lens, increasing resolution, avoiding zoom, or switching modes.

Recover Accidentally Deleted Photos

Attempt to recover deleted photos and back them up to the cloud.

Troubleshoot Cannot Delete Photo

Check SD card or use Files app to delete photos if they reappear.

Troubleshoot WhatsApp Camera Issues

Fix problems with taking photos or videos in WhatsApp by checking updates or cache.

Troubleshoot Camera Restart Error

Resolve camera errors by restarting phone, checking updates, or using safe mode.

Troubleshoot Full Trash Error

Empty the trash in the Photos app to resolve messages about the trash being full.

Troubleshoot Unsent Text Messages

Fix unsent text messages by checking signal strength and resending.

Troubleshoot Cannot Hear Notifications

Check Do Not Disturb settings and message notification settings.

Troubleshoot Cannot Send or Receive Messages

Change preferred network, deregister iMessage, or contact carrier for messaging issues.

Troubleshoot Cannot Send/Receive Pictures or Videos

Check cellular data and MMS support for sending/receiving multimedia messages.

Troubleshoot Messages App Stopped

Fix Messages app issues by checking permissions, force stopping, clearing cache, or resetting phone.

Troubleshoot Keyboard Not Working

Fix keyboard issues like missing spacebar by checking updates, restarting, or clearing cache.

Troubleshoot Messaging Apps

Fix problems with installed messaging apps by checking updates, clearing cache, or restarting.

Troubleshoot Gmail Issues

Refer to Google's troubleshooting information for help with Gmail.

Troubleshoot Play Store Issues

Refer to Google's troubleshooting information for help with the Play Store.

System Maintenance Procedures

Check Android Version

View the current Android version running on your phone.

Install Android Software Updates

Install available Android software updates for performance and security improvements.

Reset Network Settings

Reset Wi-Fi, cellular data, and Bluetooth connections to resolve network issues.

Reset App Preferences

Reset all app preferences to default settings if experiencing app issues.

Reset Baseband Settings

Reset phone's mobile network connections to resolve signal or data issues.

Prepare Before Resetting Phone

Back up data and ensure security information is known before performing a factory reset.

Factory Reset Phone from Settings

Erase all data and reset the phone to out-of-the-box condition via Settings.

External Phone Reset (Cannot Open Settings)

Perform an external reset using hardware buttons if Settings is inaccessible.

Get More Help and Support

Find help for issues via carrier, app help sections, or Motorola support.

Send Feedback to Motorola

Provide comments and suggestions about the phone or Motorola apps.

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