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Service Information
Service Information
EMEA Technical Support Operations (TSO)
The EMEA Technical Support Operations (TSO) provides a remote Technical Support Service to help
customers resolve technical issues and quickly restore networks and systems. This team of highly
skilled professionals is available to customers with current service agreements in place that include the
Technical Support Service. The TSO technical experts may be accessed through the Service Desk
either electronically or using the listed telephone numbers. If you are unsure whether your current
service agreement entitles you to benefit from this service, or if you would like more information about
the Technical Support Service, contact your local customer support or account manager for further
information.
Contact Details
Email: techsupport.emea@motorolasolutions.com
Table 1: List of Telephone Numbers
In Country Number to Dial
0800 914 532 or +33 176 775 609
0800 724 6872 or +49 69 22221568
0800 731 3496 or +44 207 019 0461
European Systems Component Centre (ESCC)
The European Systems Component Centre provides a repair service for infrastructure equipment.
Customers requiring repair service should contact the Customer Information Desk to obtain a Return
Material Authorization number. The equipment should then be shipped to the following address unless
advised otherwise.
Motorola Solutions GmbH, European Systems Component Centre, Am Borsigturm 130,13507 Berlin,
Germany
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