What to do if...
78
English
Your SIM card won’t work Is the card inserted the right way round? See ‘SIM Card Insertion/Removal’.
Is the gold chip visibly damaged or scratched? Return the card to your Service Provider.
Check the SIM contacts. If they are dirty, clean them with an antistatic cloth.
The battery won’t charge Check the alignment of the batteries to ensure that they are installed properly. Make sure that
the positive (+) and negative (-) marks on the batteries match the markings on the phone.
Check the charger. Is it properly connected? Is it fully inserted? Are its contacts clean and dry? The
phone should provide a beep-tone and the display should read “Charging Battery” within two
minutes from the transformer being installed. See ‘Your Battery’.
Check the battery contacts. Are they clean and dry?
Check the battery temperature. If it is warm, let it cool before recharging.
Is it an old battery? Battery performance will decline after several years use. Replace the battery.
Are you using a Motorola original battery? See ‘Your Battery’.
The battery drains faster than
normal
Are you in an area of variable coverage? This uses extra battery power.
Is it a new battery? A new battery will need two to three charge/discharge cycles to attain normal
performance. See ‘Charging a New Battery’
Is it an old battery? Battery performance will decline after several years use. Replace the battery.
Is it a battery that hasn’t been completely discharged? Allow the battery to fully discharge (until
the phone turns itself off) and then charge the battery overnight.
Check that the Frequency Of Search feature in the Network Selection menu has not been set to
Fast or Continuous. See ‘Network Search’.
Check that the Battery Saving Mode feature has not been set to Off.
Are you using your phone in extreme temperatures? At extreme hot or cold temperatures,
battery performance is significantly reduced.
You can’t cancel Call Diverting
or Call Barring
Wait until you are in an area with good network coverage and try again.
The o symbol is flashing
There is not enough memory available to store another SMS message. Use the Messages menu to
delete one or more existing messages.
Angel.book Page 78 Monday, April 24, 2000 8:04 PM
To Next Page
Loading...
