What to do if...
77
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What to do if...
You can’t switch your phone on Check the battery. Is it charged, properly fitted and are the contacts clean and dry? See ‘Important
Battery Information’.
You can’t make calls Check the signal strength meter in the display. If the signal is weak, move to an open space or, if
you are in a building, move closer to a window.
Check that your phone is switched on.
Check the Network Selection settings. Try Manual Selection, or try another network. See ‘Network
Search’. Network and subscription dependent feature. Not available in all areas.
Check your Operator coverage map.
Is
Restricted displayed? Check the Call Barring and Fixed Dialling settings.
Has the call charge limit been reached? Use your PIN2 code to reset the limit or contact your
Service Provider. See ‘Set Total Charge Limit’.
Has a new SIM card been inserted? Check that no new restrictions have been imposed.
You can’t receive calls Check the signal strength meter in the display. If the signal is weak, move to an open space or, if
you are in a building, move closer to a window.
Check the Call Diversion and Call Barring settings.
Check the Ringer settings. If it is off, there is no audible alert. See ‘Ringer On or Off’.
Your phone won’t unlock Have you inserted a new SIM card? Enter the new PIN code. See ‘Entering Your SIM Card PIN
Code’.
Do you have a replacement phone? Enter the default phone unlock code - 1234.
Have you forgotten the unlock code? Press
$ to change the unlock code (you will need your
security code).
Your PIN is blocked Enter the PIN unblocking code supplied with your SIM card (see ‘Unblocking Your Phone’).
Your PIN2 is blocked Enter the PIN2 unblocking code supplied with your SIM card (see ‘Change SIM PIN2 Code’).
Angel.book Page 77 Monday, April 24, 2000 8:04 PM
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