Mounting Dream MD2198 - Page 4

Full-motion wall mount
3
Ca
se
A
rm is stiff to move
B
olts longer than bolt hole on TV
Case
Soluti
on
①
A
dd spacers / washers to accommodate the bolt length
S
pacer
Bolt
+
S
teel
washer
+
S
pacer
Bolt
+ +
P
lastic washer
(2.5mm)
S
teel
washer
②
If
try solution 1, bolts are still long, please add 2.5mm washers (provided in shipping box)
③
If
above fail, please go to local hardware store to buy bolts/washers to fit the TV holes.
Ca
se
L
ag bolt is difficult to screw into stud.
Soluti
on
If
lag bolt is damaged, please contact customer service for new lag bolt to replace.
And follow the installation instruction to ensure:
1
.
Pre-drill the pilot holes to required length.
2
.
Use open wrench or socket wrench, rather than electronic tool, which will
damage the lag bolt.
A
pply lubricant to the arm's joint.
Sol
ution 1