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Christopher SimpsonSep 8, 2025
Why does dust discharge from my MrCool DIY E Star?
- VVirginia PowellSep 8, 2025
Dust may discharge from your MrCool Air Conditioner when it is used for the first time or has not been used for a long time.

Why does dust discharge from my MrCool DIY E Star?
Dust may discharge from your MrCool Air Conditioner when it is used for the first time or has not been used for a long time.
Why is the MrCool Air Conditioner operation delayed after restart?
The protection circuit prevents the compressor from operating for approximately 3 minutes after a sudden on-off power supply operation. This is to prevent a fuse blowout.
What to do if MrCool Air Conditioner has poor heating performance?
If your MrCool air conditioner has poor heating performance, consider these possible causes. The outdoor temperature may be extremely low, in which case you can use an auxiliary heating device. Ensure that all doors and windows are closed during use to prevent cold air from entering. Low refrigerant levels due to a leak or long-term use can also cause this issue; check for leaks, re-seal if necessary, and top off the refrigerant.
What to do if my MrCool DIY E Star operation is erratic?
If your MrCool Air Conditioner is operating erratically, it may be due to interference from cell phone towers and remote boosters, which may cause the unit to malfunction. You can try turning the power off on the unit and circuit at the breaker, waiting 10 seconds, and then powering it back on. Alternatively, press the ON/OFF button on the remote controller to restart operation.
Why does my MrCool DIY E Star Air Conditioner emit a peculiar odor?
A peculiar odor from your MrCool Air Conditioner may be due to various smells generated from interior textiles, furniture, or cigarette smoke absorbed into the unit. If this is not the case, no answer.
Why do MrCool Air Conditioner indoor and outdoor units make noises?
A low hissing sound during operation is normal and is caused by refrigerant gas flowing through both indoor and outdoor units. A low hissing sound when the system starts, has just stopped running, or is defrosting is also normal and is caused by the refrigerant gas changing direction or stopping. Squeaking sounds are caused by normal expansion and contraction of the plastic and metal parts due to temperature changes during operation.
Why does my MrCool DIY E Star Air Conditioner emit dust?
Your MrCool air conditioner may emit dust because the unit accumulates dust during extended periods of not being used, which is then emitted when the unit is turned on. This can be mitigated by covering the unit during any long periods of inactivity.
What to do if indicator lamps continue flashing on MrCool DIY E Star Air Conditioner?
If the indicator lamps continue to flash or error codes appear on your MrCool air conditioner, wait for approximately 10 minutes. The problem may resolve itself. If not, disconnect the power, then connect it again and turn the unit on. If the problem persists, disconnect the power.
Why does my MrCool Air Conditioner change to fan only in cooling or heating mode?
Your MrCool Air Conditioner may change to fan only while in cooling or heating mode because the room temperature has reached the temperature setting of the remote control. If this is not the case, no answer.
Why is my MrCool DIY E Star making low volume sounds?
Low volume sounds from your MrCool Air Conditioner may be due to refrigerant flowing during or immediately after stopping the unit. A squeaking sound can be caused by normal expansion and contraction of plastic and metal parts due to temperature change. Rushing air may be heard when the louver resets its position.
| Phase | 1 |
|---|---|
| Heating Method | Heat Pump |
| Wi-Fi Capability | Yes |
| Installation Type | DIY |
| Type | Mini-Split |
| Mounting Location | Wall Mounted |
| Cooling Capacity (BTU) | 12000 |
| Heating Capacity (BTU) | 12000 |
| SEER | 22 |
| HSPF | 10 |
| Voltage (V) | 115 |
| Refrigerant | R410A |
| Features | Auto-Restart, Follow Me |
| Operating Temperature (Cooling) | 62°F - 90°F |
| Operating Temperature (Heating) | 5°F - 86°F |
| Outdoor Unit Dimensions (H x W x D) | Varies by model |
| Indoor Unit Weight | Varies by model |
| Outdoor Unit Weight | Varies by model |
Instructions for preparing refrigerant piping and mounting the indoor unit.
Instructions for unwinding the line set and connecting it to the indoor unit.
Procedure for connecting the line set to the outdoor unit's valves.
How to safely open the refrigerant valves on the outdoor unit.
Important regulations and safety precautions before performing electrical work.
Steps for connecting the MC cable and power supply to the unit.
Confirming electrical wiring compliance and safety before test run.
Methods for detecting refrigerant leaks using soap and water or a detector.
Procedure for running the unit through COOL and HEAT modes for 5 minutes each.
Detailed troubleshooting steps for specific error codes (EH, EL, EC, PC).












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