21
TROUBLESHOOTING
PROBLEM CAUSE SOLUTION
NO DISPLAY ON
THE WIRED
CONTROLLER
Power failure
PRCD is off
PRCD broken
Contact the MSpa Service Center
Contact the MSpa Service Center
NOT HEATING
PROPERLY
Temperature set too low
Dirty filter cartridge
Heater failure
Filter pump broken
Set a higher temperature
Clean or replace the filter cartridge
Add more water to the minimum line
Contact the MSpa Service Center
Contact the MSpa Service Center
Press the Reset button,
controller is not displayed
Water level is not at the minimum
water line
Reset PRCD by following PRCD Testing
section
Check power supply
BUBBLE AIR
BLOWER DOES
NOT WORK
OZONATOR
FAILURE
Auto-off 10 minutes
Unidirectional threshold is not open
Control panel failure
Wait for 10 minutes
Contact the MSpa Service Center
Contact the MSpa Service Center
One-way valve blocked
Filter pump does not work
Add water above the minimum line
Contact the MSpa Service Center
Water level is below the minimum
water line
Refer to "FILTER PUMP DOES NOT WORK"
section
FILTER PUMP
DOES NOT WORK
Filter stuck by dirt or other objects
Filter system failure
Clean or replace the filter cartridge
Contact the MSpa Service Center
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