Multiple Awnings Multiple Shade - Troubleshooting Shade Limit Issues; Troubleshooting Button Press Operation; Troubleshooting Remote Interference; Troubleshooting Lost Remote

Multiple Awnings inc. – 1505A rue de l’Industrie, Beloeil QC, J3G 0S5 CANADA
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Multiple Shade V01.3 04 2019
Solution 2
If your Solar Shade stops while opening or closing or immediately
after it has moved, this could indicate that the overheating
protection has been triggered; if this is the case, wait a full 20
minutes and do a second attempt.
Problem
The Solar Shade stops before being completely open or it opens
too much and the fabric becomes saggy.
Solution
The limits of the motor needs to be re-adjusted; see sections 9.
(section 6.3. if you have a solar powered MultipleShade).
Problem
The Solar Shade only opens or closes if we keep the button
pressed.
Solution
Verify if the motor might have received an intense electrical or
mechanical shock: Erase the motor’s programming and re
program it (8.A. ‘Motor and remote resetting and
synchronisation’). ). You will also need to perform section 9. to
reprogram the limits (section 6.3. if you have a solar powered
MultipleShade).
Problem
Can other remotes interfere with my Solar Shade?
Solution
No, each remote handset has to be ‘added’ to a specific Solar
Shade. Other remotes like the one for your garage door cannot
communicate with your Solar shade.
Problem
Can I add more than one remote to my Solar Shade?
Solution
You are better off using another channel on your remote handset.
Problem
I lost my remote and now I cannot program my new remote.
Solution
In this case, please consult section 8.B. Memorizing a new remote
handset.
Contact us:
By Mail
Multiple Awnings
1505A De L’Industrie Street, Beloeil, QC, Canada
J3G 0S5
Our Websites:
http://www.multipleawnings.com/home.html
www.zonepatio.ca (Canada)
www.zonepatio.com (USA)
By e-mail
csd@multipleawnings.com
By phone (Canada): 1-866-441-4182
(USA): 1-800-736-0906