D Warranty, Service, and Technical Support
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Replacement Parts
SupplyNet, Inc. can supply you with replacement power supplies, cables, and
connectors for select Multi-Tech products. You can place an order with SupplyNet via
mail, phone, fax, or the Internet at the following addresses:
Mail: SupplyNet, Inc.
613 Corporate Way
Valley Cottage, NY 10989
Phone: 800- 826-0279
Fax: 914-267-2420
Email: info@thesupplynet.com
Internet: http://www.thesupplynet.com
Technical Support
Multi-Tech Systems has an excellent staff of technical support personnel available to
help you get the most out of your Multi-Tech product. If you have any questions about
the operation of this unit, please call 800 972-2439 (USA and Canada) or 763 785-3500
(international and local). Please have modem information available. You can also contact
Technical Support by e-mail at the following addresses:
U.S., Canada, and Europe: support@multitech.com
France: support@multitech.fr
India: support@multitechindia.com
U.K.: support@multitech.co.uk
Recording Modem Information
Complete the following information about your Multi-Tech modem before calling Tech-
nical Support.
Modem Model No.:___________________
Modem Serial No.:____________________
The model and serial numbers are printed on the bottom of the modem.
Note the status of the modem before calling Technical Support. The status includes in-
formation about LED indicators, screen messages, diagnostic test results, problems with
a specific application, etc.
Internet Sites
Multi-Tech has a Web site at:
http://www.multitech.com
and an ftp site at:
ftp://ftp.multitech.com
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