Multitech MultiConnect Cell User Manual

MultiConnect
®
Cell
MTC-MNG6 User Guide

Multitech MultiConnect Cell Specifications

General

Model	MultiConnect Cell
Connectivity	Cellular
Interface	USB
Operating Temperature	-30°C to +70°C
Certifications	FCC, CE, PTCRB
Category	Modem
Manufacturer	Multi-Tech Systems, Inc.

Summary

Product Overview

About the MultiConnect Cell Modem

Provides an overview of the MultiConnect Cell 100 Series cellular modem and its intended applications.

Documentation

Lists available documentation for the MultiConnect Cell 100 Series, including user guides and manuals.

Product Build Options

Details the different build options available for the MultiConnect Cell MTC-MNG6 modem.

Hardware Information

Dimensions

Provides detailed mechanical drawings and dimensions for the device.

Serial

Details the serial interface and associated connectors for the device.

MTC-MNG6 Specifications

Lists the technical specifications for the MTC-MNG6 modem, including general, interface, and environmental details.

Certifications and Compliance

Outlines the EMC, radio, and safety certifications applicable to the device.

Descriptions of LEDs

Explains the function of each LED indicator on the device's top panel.

Side Panels

Illustrates the connectors and ports located on the side panels of the Serial and USB models.

RS-232 9-Pin Female Connector

Details the pinout and function of the RS-232 9-pin female connector.

Power Measurements

Provides power consumption data for Serial and USB models under various operating conditions.

Antenna and Activation Information

Notice regarding Compliance with FCC, EU, and Industry Canada Requirements for RF Exposure

Addresses RF exposure compliance requirements for mobile and fixed operations.

Cellular Antenna

Identifies the approved cellular antenna manufacturer and model number.

Cellular Antenna Specifications

Details the frequency range, impedance, VSWR, peak gain, radiation, and connector for the cellular antenna.

Safety Warnings

Radio Frequency (RF) Safety

Provides safety advice regarding radio frequency interference and usage restrictions.

Interference with Pacemakers and Other Medical Devices

Discusses potential electromagnetic interference (EMI) from cellular devices with medical implants.

Precautions for pacemaker wearers

Offers specific precautions for individuals with pacemakers to mitigate potential EMI effects.

Installing and Using the Device

Installing a SIM Card

Step-by-step instructions for installing a mini SIM card into the modem.

Device Phone Number

Information on obtaining the unique phone number assigned to the device.

Removing a SIM Card

Instructions on how to eject and remove the SIM card from the device.

Installing the Device

Guides on connecting the antenna and power for serial and USB versions of the device.

Placing Serial Devices in Power Save Mode

Details on utilizing low power or sleep modes for serial devices.

Using Low Power Mode

Configuration options for enabling and managing the device's low power mode.

USB Cable Recommendations

Guidelines for selecting appropriate USB cables to avoid enumeration or power issues.

Mounting Device to Flat Surface

Instructions for attaching the device to a flat surface using a mounting bracket.

Configuring and Communicating with Your Device

Before Using the Device

Initial setup steps including driver installation and terminal software configuration.

Using Command Mode and Online Data Mode

Explains the two operation modes of the modem and how to use AT commands.

Configuring Device Firmware for Your Cellular Network

Steps to configure the device for specific cellular networks, including Cat M1 mode.

Setting the Cellular Network

Instructions on using AT#FWSWITCH command to set the cellular network carrier.

Checking the Cellular Network

Command to check the device's current cellular network status.

Registering the Device on a Cellular Network

Details on how to register the device with a cellular network using AT commands.

Verifying Signal Strength

Command to check the received signal strength indication (RSSI) and quality (SQ).

FOTA (Firmware Over the Air)

Information on implementing FOTA for critical firmware updates to maintain network compliance.

Sending and Receiving Data

Guides on establishing data connections for sending and receiving information.

Connecting Device to TCP Server as TCP Client

Procedure for connecting the device to a TCP server as a client.

Bring up Data Connection Using Internal IP stack

Steps to activate the cellular data connection using the internal IP stack.

Create Client Connection to TCP Server on Port 500

Command sequence to establish a client connection to a TCP server on a specific port.

Configuring Device as UDP Listener to Accept UDP Client Connections

Procedure to configure the device to act as a UDP listener for incoming connections.

Closing the Socket and the Connection

Instructions on how to properly close data connections and sockets.

Configure socket parameters

Details on configuring socket parameters for network communication.

Activate context one

Steps to activate the primary network context for data transmission.

Exit Data Mode and Close Connection

Procedure for exiting data mode and closing active network connections.

Configuring Device as UDP Client to Connect to UDP Server

Procedure to configure the device as a UDP client to connect to a UDP server.

Transferring FTP File to FTP Server

Instructions for connecting to an FTP server and uploading files.

Downloading File from FTP Server

Instructions for connecting to an FTP server and downloading files.

Reading, Writing and Deleting Messages

Overview of functionalities for managing SMS messages on the device.

Reading Text Messages

Procedure for reading incoming SMS messages in text mode.

Sending Text Messages

Procedure for sending SMS messages from the device in text mode.

Deleting Messages

Commands for deleting SMS messages from the device's storage.

Powering Down Your Device

Critical steps for safely powering down the device to prevent file system corruption.

Regulatory Information

47 CFR Part 15 Regulation Class B Devices

Information regarding compliance with FCC Part 15 for Class B digital devices.

FCC Interference Notice

Notice about device compliance with FCC Rules and conditions for operation.

FCC Grant Information

Details of FCC identifier, equipment class, and rule parts for the device's authorization.

Industry Canada Class B Notice

Information regarding compliance with Canadian Interference-Causing Equipment Regulations.

Canadian Limitations

Notes on Industry Canada terminal equipment specifications and Ringer Equivalence Numbers (REN).

EMC, Safety, and Radio Equipment Directive (RED) Compliance

Confirmation of compliance with European Community Directives for EMC and radio equipment.

EMC, Safety, and Radio Equipment Regulations (UKCA)

Details on UKCA harmonization legislation for EMC, safety, and radio equipment.

Regulatory Compliance Mark (RCM) for Australia

Confirmation of product compliance with Australian RCM requirements for EMC.

Environmental Notices

Waste Electrical and Electronic Equipment Statement

Statement regarding the WEEE Directive and manufacturer's obligations for product take-back.

Instructions for Disposal of WEEE by Users in the European Union

Guidance for users on the proper disposal and recycling of waste electrical equipment.

REACH-SVHC Statement

Confirmation that products do not contain Substances of Very High Concern (SVHC) above the allowed limit.

Restriction of the Use of Hazardous Substances (RoHS)

Confirmation of compliance with the RoHS directive regarding hazardous substances.

Using Connection Manager

Installing Connection Manager

Step-by-step instructions for downloading and installing the Connection Manager software and drivers.

Setting Up a Serial Device in Windows Device Manager

Procedure for configuring serial devices within Windows Device Manager.

Connecting a Device

Instructions on how to connect the device to a carrier's network using Connection Manager.

Uninstalling Connection Manager

Steps to remove the Connection Manager software and its associated device drivers.

Connection Manager User Interface

An overview of the Connection Manager application's tabs and main interface elements.

Main tab

Details the status of device connection and the action button on the Main tab.

Settings tab

Explains how to specify device type (USB or Serial) and configure startup options.

Connection tab

Covers carrier-provided connection settings, keep-alive checks, and MNO firmware list.

Details tab

Displays modem and connection details when a device is detected and connected.

Terminal tab

Provides a terminal window for communicating with the device using AT commands.

Charts tab

Presents line charts for signal strength and data speeds over a 2-hour interval.

Troubleshooting

Provides solutions for common issues encountered with Connection Manager and device connectivity.

Device is not detected ("No Device")

Steps to resolve issues where the device is not detected by Connection Manager.

Connection Manager is not working, and a device connected to the computer is not detected

Troubleshooting steps for when Connection Manager fails to detect a connected device.

Connection Manager displays "Device Error" status for a serial device

Addresses causes and solutions for the 'Device Error' status in serial device connections.

System Cannot Connect to Serial Device

Steps to verify settings and resolve issues preventing serial device connection.