What to do if data is being sent from the computer, but the MUTOH SC-PRO Plotter does not react?
If your MUTOH Plotter isn't reacting to data sent from the computer, check the following: * Ensure a proper interface cable is connected. * Verify that the interface conditions on your computer match those set on the plotter. * Confirm that the plotter is not in a pause state. * Check if media is loaded in the plotter.
What to do if the MUTOH SC-PRO Plotter power switch is ON, but the cutter does not operate?
If the power switch is on but the cutter does not operate, ensure that the power cable is properly connected to the cutter.
What to do if data is sent from the computer but errors occur on the MUTOH Plotter’s side?
If errors occur on the plotter's side when sending data from the computer, ensure that: * The output settings are correct on both the host computer and in the cutting software. * The interface conditions on the host computer match those set on the cutter. * The command mode on the host computer matches the command mode on the cutter.
What to do if media is loaded, but the MUTOH SC-PRO Plotter does not operate?
If media is loaded but the cutter does not operate, check: if the media hold lever is lowered, if the media is properly loaded, if the paper sensors are clean, if the cutter is in an error state, and if the cutter is protected against direct sunlight.
Why does my MUTOH Plotter display 'Not enough pressure rolls detected'?
The error 'Not enough pressure rolls detected' on your MUTOH Plotter can occur if a pressure roller is not used or is pushed to the far left. Always use pressure rollers 1 and 4, ensuring you hear a click when positioning them above the loaded media. Pressure rollers 2 and 3 can be used but may also be disabled (in between two clicks).
What causes 'Pressure roll ## malpositioned' on my MUTOH SC-PRO?
The error 'Pressure roll ## malpositioned' indicates that one of the pressure rollers is not detected by the cutter. If you want to disable a pressure roller, ensure that it is positioned in between two clicks, not at the edge. Only pressure rollers 2 and 3 may be disabled; pressure rollers 1 and 4 should always be used.
What to do if some parts of the design are not well cut with my MUTOH Plotter?
If some parts of the design are not well cut, check the knife tip for material residues, examine the knife blade with a magnifier for damage, perform the offset adjustment routine, and perform a test cut to check its quality.
Why does my MUTOH Plotter display 'EPOS calibration error '?
The 'EPOS calibration error ' message appears when the EPOS sensor encounters an error during calibration. Try the calibration process again, or reboot the machine and try again.
What causes the 'EPOS problem: Media problem occurred' error on my MUTOH SC-PRO Plotter?
The 'EPOS problem: Media problem occurred' error indicates that the distance between the reference box and the end of the roll is too short. Reprint the job with the correct specifications or stick a piece of white vinyl to the end of the roll.
How to fix much print distortion error on MUTOH SC-PRO Plotter?
The 'Much print distortion' error appears when the cutter detects distortion while measuring the reference box points. This means the box isn't a perfect rectangle due to print deformation or incorrect margins. Reprint the job to resolve this issue.
General| Ink Type | Eco-Solvent |
|---|---|
| Number of Inks | 8 |
| Media Thickness | Up to 1.5 mm |
| Technology | Inkjet |
| Maximum Print Width | 64 inches |
| Print Resolution | Up to 1440 dpi |
| Ink Colors | Cyan, Magenta, Yellow, Black, Light Cyan, Light Magenta |
| Media Width | 64 inches |
| Interface | Ethernet |
| Operating System Compatibility | Windows |
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