What to do if I cannot hear the caller or the caller cannot hear me on myPhone HALO Q?
If you can't hear the caller or they can't hear you on your myPhone Cell Phone, ensure the microphone is close to your mouth and not covered. Also, check that the built-in speaker isn’t covered. If using a headset, verify it's properly connected.
Why no one can call me on myPhone HALO Q?
If no one can call you on your myPhone Cell Phone, make sure that your phone is turned on and within the GSM network coverage area.
Why does my myPhone HALO Q Cell Phone say network fail?
If you're experiencing network failure on your myPhone Cell Phone, it might be due to a weak signal in your current location. Try moving to another area to see if the reception improves and then try again.
How to improve poor sound quality on myPhone HALO Q?
If you are experiencing poor sound quality on your myPhone Cell Phone, make sure that the speaker and microphone are not covered.
General| Alarm function | Yes |
|---|---|
| Type | Senior phone |
| Product color | Black |
| Form factor | Bar |
| Personal info management (PIM) | Alarm clock, Calculator, Calendar, Recorder, SOS |
| Wi-Fi | No |
| SIM card capability | Dual SIM |
| 2G bands (primary SIM) | 800, 900, 1800, 1900 MHz |
| Mobile network generation | - |
| Talk time (2G) | 7.5 h |
| Battery capacity | 1400 mAh |
| Standby time (2G) | 550 h |
| Battery recharge time | 3 h |
| Continuous audio playback time | 4.5 h |
| Bluetooth version | 4.0 |
| USB connector type | Micro-USB |
| Headphone connectivity | 3.5 mm |
| Multimedia Messaging Service (MMS) | Multimedia Messaging Service (MMS) is a standard way to send messages that include multimedia content to and from a mobile phone over a cellular network |
| Pixel density | 143 ppi |
| Display diagonal | 2.8 \ |
| External display | TFT |
| Display resolution | 240 x 320 pixels |
| ROM capacity | 64 MB |
| Compatible memory cards | MicroSD (TransFlash) |
| Maximum memory card size | 32 GB |
| Rear camera resolution (numeric) | 2 MP |
| Package depth | 66 mm |
| Package width | 122 mm |
| Package height | 148 mm |
| Package weight | 330 g |
| Subscription type | No subscription |
Weight and Dimensions| Depth | 13 mm |
|---|---|
| Width | 56 mm |
| Height | 130 mm |
| Weight | 110 g |
Avoid using the device in prohibited places or where it may cause interference.
Do not use the device while driving any kind of vehicle.
Switch off the phone in airplanes and medical facilities due to potential interference.
Only authorized personnel should repair the device to avoid damage and warranty voiding.
Protect the device from water and humidity to prevent component damage.
Device operation by children or disabled individuals requires supervision.
Alarm calls may not be possible in all areas; consider alternative notification methods.
Turn off the phone when refueling and avoid use near chemicals.
Avoid extreme temperatures, liquids, metal objects; handle batteries responsibly.
Avoid hearing damage by not using high volume levels for extended periods.
Avoid looking directly into the flashlight to prevent permanent eye damage.
Visual identification of phone components and ports with numbered labels.
Instructions for powering the device on and off, including PIN entry.
Step-by-step guide for installing SIM cards, memory cards, and the battery.
Procedures for charging the battery using cradle and direct connections.
Instructions for locking and unlocking the phone's keypad.
How to navigate and interact with the phone's menu system.
Options for personalizing phone settings and preferences.
Setting ringtones, volumes, and notification sounds for different profiles.
Using the '#' key to quickly switch between sound and vibration modes.
Managing incoming and outgoing calls, including answering and ending.
Guide to composing, sending, and viewing SMS messages.
Adding, searching, viewing, editing, and deleting contacts.
Configuring the SOS button for emergency alerts and contact numbers.
How to use two SIM cards simultaneously in the phone.
Transferring data between the phone and a PC using a USB cable.
Dialing international numbers using the '+' prefix.
Adjusting the phone's time, date, and format settings.
Changing the display language for the phone's menu.
Customizing wallpapers, screen saver, and LCD backlight.
Configuring caller ID, call waiting, forwarding, and blocking.
Viewing lists of dialled, missed, and received calls.
Setting up alarms with time, repeat options, volume, and type.
Performing basic arithmetic operations using the phone's calculator.
Resetting the phone to its original default settings.
How to turn the phone's LED flashlight on and off.
Playing music files stored on the memory card.
Tuning into and listening to FM radio stations.
Managing events, setting reminders, and scheduling appointments.
Enabling, configuring, and using Bluetooth for wireless connections.
Steps to connect the phone to other Bluetooth-enabled devices.
Transferring files wirelessly to paired Bluetooth devices.
Taking photos and recording videos using the phone's camera.
Solutions for problems related to SIM card installation and PIN entry.
Troubleshooting weak signal, reception, and inability to receive calls.
Solutions for not hearing the caller or the caller not hearing you.
Tips for improving sound quality during calls, checking mic/speaker.
Recommended practices for charging and maintaining battery life and safety.
Instructions for cleaning and maintaining the phone's physical condition.
Network specs, operator info, and radio wave exposure levels.
Guidelines for environmentally friendly disposal of the phone.
Instructions for the correct disposal of used batteries and accumulators.
Statement of compliance with EU directives for the mobile phone.
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