NAPCO Gemini C-Series Control Panel Installation Instructions--Volume 2
Installation Instructions, Volume 2 Page 5
KEYPAD TROUBLE MESSAGES (CONT'D)
E11-NN
'burgKPD/ACM TAMP'
'E11-NN SERVICE'
GEMC-BK1 keypad or ACM cover opened. NNN is keypad number (address). NN is the keypad or
ACM address number.
Burg Keypad
Only
N/A
E12-NN
'BURG EZM TROUBLE'
'E12-NN SERVICE'
Burg Expansion Zone Module response failure. NN = EZM address number. Check to make sure
correct EZM address jumpers (no duplicates) and wired to Burg bus (not Fire bus).
Burg Keypad
Only
N/A
E13-NN
'BURG EZM TAMPER '
'E13-NN SERVICE'
Burg Expansion Zone Module cover removed. NN = module number.
Burg Keypad
Only
N/A
E14-NNN
SYStrbl E14 xxx
MM/DD/YY HH:MM
'NacRly BoardTrbl'
'E14-000 SERVICE '
NAC or Relay board response failure. NNN = Relay board number (address). Check to make sure
correct Relay group address jumpers are set (no duplicates) and GEMC-RM3008’s and GEMC-OUT8’s
are wired to the correct bus (either the Fire bus or the Burg bus). If the GEMC-FW-SLC or GEMC-BSLC
is used, check to ensure correct relay group dip switch settings. If the GEMC-NAC7S or GEMC-NAC7L
is used, check to ensure the address jumpers are set correctly.
Fire & Burg
Keypads
Auto-Reset
'RELAY BOARD TRBL'
'E14-NN SERVICE'
E15-
NNNNNN
SYStrbl E15 xxx
MM/DD/YY HH:MM
'RFpnt Tamper'
'E15-NNN XXXXXX'
Wireless RF Transmitter or SLC Point cover removed or the unit is removed from its mounting loca-
tion and/or an SLC device cover is removed. "XXXXXX" is the wireless device 6-digit ID map number or
SLC point address. NNN is the associated zone number
Fire & Burg
Keypads
Auto-Reset
'WL/SLC TAMPER'
'E15-NNN #XXXXXX'
E16-NN
SYStrbl E16 xxx
MM/DD/YY HH:MM
'RFRec JammedTrbl'
'E16-000 SERVICE '
Wireless RF Receiver or Burg SLC Trouble. NN = Receiver/SLC Module address (1-4). Either a Re-
ceiver is receiving a constant conflicting signal or noise that may interfere with receiving signals, or a
GEMC-BSLC module has detected a short on the bus (class A or B) and/or an open on a class A loop.
Consider moving Receiver location or repairing SLC loop.
Fire & Burg
Keypads
Auto-Reset
'RECrf/slc TRBL'
'E16-NN
E17-NN
SYStrbl E17 xxx
MM/DD/YY HH:MM
'RFRec Tamper'
'E17-000 SERVICE '
Wireless RF receiver cover removed or removed from mounting location.
NN = Receiver address (1-4).
Fire & Burg
Keypads
Auto-Reset
'RECrf TAMPER'
'E17-NN SERVICE'
E18-NN
'LOBATT KEYFOB NN'
'E18-NN #XXXXXX'
Wireless keyfob transmitter low battery. NN = Keyfob transmitter number. "XXXXXX" is the wireless
device 6-digit ID map number.
Burg Keypad
Only
N/A
E19-00
'SystemMemoryFail'
'E19-00 SERVICE'
Internal User Program memory error.
Fire Keypads: Unlock keypad and press RESET to clear.
Burg Keypads: Select menu option RESET SYSTEM TBL then press ENTER.
Fire & Burg
Keypads
Latching
'USER MEM ERROR '
'E19-00 SERVICE'
E20-00
SYStrbl E20 xxx
MM/DD/YY HH:MM
'Panel Memory ERR'
'E20-000 SERVICE '
Internal Program memory error.
Fire Keypads: Unlock keypad and press RESET to clear.
Burg Keypads: Select menu option RESET SYSTEM TBL then press ENTER.
Fire & Burg
Keypads
Latching
'DEALER MEM ERROR'
'E20-00 SERVICE'
E22-NNN
'PIR SENSOR TRBL '
'E22-NNN SERVICE'
No trip detected on PIR Supervision Zone within programmed Sensor-Watch time. NN = Zone
number. To reset, press NEXT button at "RESET SENSOR MSG" function display.
Burg Keypad
Only
N/A
E24-00
SYStrbl E24 xxx
MM/DD/YY HH:MM
'TIME FOR SERVICE'
'E24-00 SERVICE '
A service message can be programmed through the PCD-Windows Quickloader (event-schedule
screen) to remind the user to arrange for scheduled maintenance. At the programmed date and time, the
keypad sounder will start to pulse and the display will read "TIME FOR SERVICE".
Fire Keypads: Unlock keypad and press RESET to clear.
Burg Keypads: Select menu option RESET SYSTEM TBL then press ENTER.
Fire & Burg
Keypads
Latching
E26-00
SYStrbl E26 xxx
MM/DD/YY HH:MM
'System Gnd Fault'
'E26-000 SERVICE '
System Ground Fault. A system wire is shorted to earth ground.
Fire Keypad
Only
Auto-Reset
E27-00
SYStrbl E27 xxx
MM/DD/YY HH:MM
'Printer Trouble '
'E27-001 SERVICE '
Printer communication failure. Check printer connections.
Fire Keypad
Only
Auto-Reset
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