NAPCO Gemini C-Series Control Panel Installation Instructions--Volume 2
Page 6 Installation Instructions, Volume 2
KEYPAD TROUBLE MESSAGES (CONT'D)
E28-00
SYStrbl E28 xxx
MM/DD/YY HH:MM
'ErrorCheck Req'
'E28-000 SERVICE '
Fire System is in "ENABLE PROGRAMMING" mode ("ENABLE PROGRAMMING" is entered via
the Keypad Function menu) and therefore may not be relied upon to perform as intended. The system
account program must be downloaded with PCD-Windows performing an error check. The system must
always be tested after download to confirm proper operation. Access to panel programming must be
enabled via the above described keypad Function menu to allow keypad programming or remote
downloading of FIRE-related programming changes.
Fire Keypad
Only
Auto-Reset
E31-NNN
SYStrblE31 xxx
MM/DD/YY HH:MM
'FireEzmNoRespTbl'
'E31-NN SERVICE '
Fire Expansion Zone Module response failure. NN = EZM address number (001-031). Check to
make sure correct EZM address jumpers (no duplicates) and wired to Fire bus (not Burg bus).
Fire Keypad
Only
Auto-Reset
E32-00
SYStrbl E32 xxx
MM/DD/YY HH:MM
'Fire Keypad Trbl'
'E32-NNN SERVICE '
Fire keypad response failure. NNN is keypad number (address 001-015). Check to make sure correct
Keypad address configured (no duplicates) and wired to Fire bus (not Burg bus).
Fire Keypad
Only
Auto-Reset
E33-NNN
SYStrbl E33 xxx
MM/DD/YY HH:MM
'FireEzm Tamper'
'E33-000 SERVICE '
Fire Expansion Zone Module tamper. NN = EZM address number. Check to make sure correct EZM
address jumpers (no duplicates) and wired to Fire bus (not Burg bus). In addition, ensure the module is
mounted to the wall correctly and the cover is in place.
Fire Keypad
Only
Auto-Reset
E35-NNN
RlyTbl/ E35 NN
MM/DD/YY HH:MM
NN-XXXXXXXXXXXX
XXXXXXXXXXXXXXXXX
Supervised output trouble. Check the following:
1. NAC’s A-D open, short or overcurrent on output.
2. GEMC-SLC-SOM has open or short.
3. GEMC-SLC-SOM is not powered correctly.
4. GEMC-NAC7L or GEMC-NAC7S NAC outputs 1-4 open, shorted or overcurrent on output.
5. Output is disabled (display will read "RlyDis/ E35 NN".
"NN" is the external output number, followed by a programmed 29-character NAC description (multiple
"X" characters).
For Burglary systems, a GEMC-BSLC-RLY is not responding or its relay is not working correctly.
Fire & Burg
Keypads
Auto-Reset
'SUPV RELAY TRBL '
'E35-NN SERVICE'
E51-00
' BURG BELL TRBL '
'E51-00 SERVICE'
Burg Bell Output Supervision trouble.
Burg Keypad
Only
N/A
E54-00
'ACM1 TROUBLE '
'E54-00 SERVICE'
Power failure for ACM #1. Check power transformer. Check for blown fuse or circuit breaker; general
power outage. Also may indicate battery below 11 volts. If battery not recharged within 24 hours, re-
place it.
Burg Keypad
Only
N/A
E55-00
'ACM2 TROUBLE '
'E55-00 SERVICE'
Power failure for ACM #2. Check items listed in E54 above.
Burg Keypad
Only
N/A
E56-00
'ACM3 TROUBLE '
'E56-00 SERVICE'
Power failure for ACM #3. Check items listed in E54 above.
Burg Keypad
Only
N/A
E57-00
'ACM4 TROUBLE '
'E57-00 SERVICE'
Power failure for ACM #4. Check items listed in E54 above.
Burg Keypad
Only
N/A
E59-00
SYStrbl E59 xxx
MM/DD/YY HH:MM
'Tcpip Comm Fail '
'E59-NNN SERVICE '
Fail to Communicate with NL-MOD.
Caused by not getting required kiss-off with timeout of NL-MOD after a panel-initiated report has been
sent.
This error is reportable. “NNN" is the receiver number (1-3).
Fire & Burg
Keypads
'Tcpip Comm Fail '
'E59-NNN SERVICE '
E60-00
SYStrbl E60 000
MM/DD/YY HH:MM
‘Housing Tamper ’
'E60-NN SERVICE '
Control panel enclosure ("housing") door was opened and/or removed from mounting location.
Burg Keypad
Only
N/A
E62-00
'BURG MOD NO-RESP'
'E62-00 SERVICE'
Failure of the burglary module to respond to communications. "00" is the module number.
Burg Keypad
Only
N/A
E63-00
'BURG MOD LOBATT'
'E63-00 SERVICE'
A battery trouble has been detected on the battery connected to the GEMC-BM/PS Burg Module.
The battery is tested every 4 hours for disconnected or low battery. Also may indicate battery below
11 volts. If battery not recharged within 24 hours, replace it.
Burg Keypad
Only
N/A
E66-00
SYStrbl E66 xxx
MM/DD/YY HH:MM
'CleanSmk'
'E66-NNN XXXXXX'
Wireless or SLC Smoke Detector is indicating it needs to be cleaned or its sensitivity is falling
below an acceptable level. NNN is the associated zone number; XXXXXX is the Device Six-Character
ID number.
Fire Keypad
Only
Auto-Reset
Auto-Reset
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