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carl30Sep 7, 2025
What to do if thermostat or switch is faulty in Napoleon BGD40-P?
- KKimberly CookSep 7, 2025
If you suspect a faulty thermostat or switch, replace it.
To Next PageTo Next PageWhat to do if thermostat or switch is faulty in Napoleon BGD40-P?
If you suspect a faulty thermostat or switch, replace it.
How do I troubleshoot a shorting or faulty thermocouple in my Napoleon BGD40-P Indoor Fireplace?
To troubleshoot a shorting or faulty thermocouple, try loosening and tightening it. You can also clean the thermocouple and valve connection. If these steps don't work, consider replacing the thermocouple or the valve.
What causes the flames to be consistently too large or too small in my Napoleon BGD40-P Indoor Fireplace?
Consistently large or small flames indicate the unit is either over-fired or under-fired. Check the pressure readings. Also, perform a leak test using a soap and water solution.
Why does my Napoleon BGD40-P Indoor Fireplace's main burner come on when the gas knob is turned to 'ON' even when the remote wall switch is 'OFF'?
If the main burner comes on with the gas knob in the 'ON' position, even when the remote wall switch is in the 'OFF' position, the wall switch might be mounted upside down; reverse it. The remote wall switch could also be grounding; replace it. Another possibility is that the remote wall switch wire is grounding; check for a short, repair the ground, or replace the wire.
Why is the main burner flame blue and lazy in my Napoleon Indoor Fireplace?
A blue, lazy, transparent flame may indicate a blockage in the vent; remove any blockage. In very cold conditions, ice buildup may occur on the terminal, so remove it as needed.
What to do if the main burner goes out but the pilot stays on in my Napoleon Indoor Fireplace?
If the main burner of your Napoleon Indoor Fireplace goes out while the pilot stays on, it could be due to several reasons. First, the pilot flame might not be large enough or not engulfing the thermopile; in this case, turn up the pilot flame. Another cause might be a shorting thermopile; you can try cleaning the thermopile connection to the valve and reconnecting it, or consider replacing the thermopile or valve. Also, check if the remote wall switch wire is too long, causing too much resistance; shorten the wire to the correct length or wire gauge. Lastly, a faulty thermostat or switch could be the culprit, requiring replacement.
How do I remove the white or grey film that forms on the glass of my Napoleon BGD40-P?
The white or grey film is likely sulphur from the fuel being deposited on the glass, logs, or combustion chamber surfaces. Clean the glass with a recommended gas appliance glass cleaner. If deposits are not cleaned off regularly, the glass may become permanently marked.
Why does the pilot light go out on my Napoleon BGD40-P Indoor Fireplace when the main burner is off?
If the pilot goes out while standing, with the main burner in the 'OFF' position, the gas piping might be undersized. Turn on all gas appliances and check if the pilot flame flutters, diminishes, or extinguishes, especially when the main burner ignites. Monitor the appliance supply working pressure. Also, verify if the supply piping size meets code requirements and correct any undersized piping.
What to check if there's no gas at the pilot burner of my Napoleon Indoor Fireplace?
If there's no gas at the pilot burner, first, check that the manual valve is turned on. Next, inspect the pilot orifice for any blockage. If these steps don't resolve the issue, consider replacing the valve. If problems persist, contact your gas distributor.
How to fix a Napoleon BGD40-P Indoor Fireplace when the pilot won't light?
If the pilot won't light, start by checking if there's a spark at the pilot burner; see if you can light it with a match. Ensure the wire is connected to the push-button igniter and that the igniter is tightened. If the wire insulation is broken or frayed, replace it. If the ceramic insulator on the electrode is cracked or broken, replace the electrode. If none of these solutions work, replace the push-button igniter.
General| Fuel Type | Natural Gas or Propane |
|---|---|
| Vent Type | Direct Vent |
| Ignition System | Electronic Ignition |
| Log Set Material | Ceramic Fiber |
| Type | Gas Fireplace |
| Control Type | Remote Control |
| Warranty | Limited Lifetime Warranty |
