Napoleon BGD48N - User Manual

Questions and Answers

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jessicastaffordNov 21, 2025
Why is carbon depositing on the glass, logs, or combustion chamber surfaces of my Napoleon BGD48N?
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  Barbara JohnsonNov 21, 2025
  If carbon is being deposited on the glass, logs, or combustion chamber surfaces of your Napoleon Indoor Fireplace, several factors could be the cause. First, ensure that the logs are correctly positioned. Try opening the air shutter to increase the primary air. Check the input rate by verifying the manifold pressure and orifice size against the rating plate values. Make sure the door gasketing is intact and provides a tight seal. Inspect both the 5" and 8" vent liners for holes and ensure they are well-sealed at all joints. Confirm that the minimum rise per foot has been adhered to for any horizontal venting. Finally, clean the glass regularly with a recommended gas fireplace glass cleaner, but only when the glass is not hot. If deposits are not cleaned off regularly, the glass may become ...
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fburnsAug 25, 2025
How to fix a pilot light that won't light on my Napoleon Indoor Fireplace?
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  Andrew ThompsonAug 26, 2025
  If the pilot light will not light on your Napoleon Indoor Fireplace, try the following: First, check if the pilot can be lit by a match. Check that the wire is connected to the push button igniter and ensure the push button igniter is tightened. If the wire insulation is broken or frayed, replace the wire. If the ceramic insulator is cracked or broken, replace the electrode. Finally, replace the push button igniter.
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Tiffany MillerAug 27, 2025
What to do if main burner goes out but pilot stays on in my Napoleon BGD48N Indoor Fireplace?
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  Christopher RomeroAug 27, 2025
  If the main burner goes out but the pilot stays on in your Napoleon Indoor Fireplace, it could be because the pilot flame is not large enough or not engulfing the thermopile; turn up pilot flame. Otherwise, replace the pilot assembly.
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Audrey SalinasAug 27, 2025
Why are the flames very aggressive in my Napoleon Indoor Fireplace?
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  oneillmikaylaAug 27, 2025
  If the flames in your Napoleon Indoor Fireplace are very aggressive, it could be due to a couple of reasons. Ensure the door is properly fitted into the lower support brackets and that the four door latches are secured. Alternatively, the venting action might be too strong; in this case, restrict the vent exit using a restrictor plate, part number W500-0205.
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Michelle HillAug 29, 2025
What to do if there's no gas at the pilot burner of my Napoleon BGD48N?
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  George AdamsAug 29, 2025
  If there is no gas at the pilot burner of your Napoleon Indoor Fireplace, first check that the manual valve is turned on. Then, inspect the pilot orifice for any blockage. If neither of these resolves the issue, consider replacing the valve.
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Miss Katrina EvansSep 18, 2025
How to fix a plugged main burner orifice in my Napoleon Indoor Fireplace?
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  Leslie GatesSep 18, 2025
  If the main burner orifice is plugged in your Napoleon Indoor Fireplace, remove the stoppage in the orifice.
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Amber KellySep 15, 2025
How to address vent re-circulation issues in my Napoleon BGD48N Indoor Fireplace?
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  escobarscottSep 15, 2025
  If the vent is re-circulating on your Napoleon Indoor Fireplace, check the joint seals and installation.
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Jamie DennisSep 16, 2025
What to do if the 5" flexible vent disconnects from my Napoleon BGD48N?
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  Miguel SanchezSep 16, 2025
  If the 5" flexible vent has become disconnected from your Napoleon Indoor Fireplace, reattach it to the fireplace.
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Maria HoSep 7, 2025
Why does the main burner come on when the gas knob is on with remote wall switch off on my Napoleon BGD48N Indoor Fireplace?
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  Dr. Emily SmithSep 7, 2025
  If the main burner comes on when the gas knob is turned to the "ON" position, even when the remote wall switch is in the "OFF" position on your Napoleon Indoor Fireplace, it could be due to several reasons. The wall switch might be mounted upside down; reverse it. The remote wall switch could be grounding; replace it. The remote wall switch wire might be grounding; check for a ground (short), repair the ground, or replace the wire.
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Jesse MartinSep 4, 2025
What to do if both the main burner and pilot light go out on my Napoleon Indoor Fireplace?
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  Joseph AlvaradoSep 4, 2025
  If both the main burner and pilot light go out on your Napoleon Indoor Fireplace, allow approximately 60 seconds for the thermocouple to cool.

Napoleon BGD48N Specifications

General

Type	Gas Fireplace
Fuel Type	Natural Gas or Propane
Ignition Type	Electronic Ignition
Vent Type	Direct Vent
Log Material	Ceramic Fiber
Warranty	Limited Lifetime Warranty