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Michael WhitneySep 23, 2025
What to do if there is a faulty valve on my Napoleon Indoor Fireplace?
- TTamara NelsonSep 23, 2025
Replace.
What to do if there is a faulty valve on my Napoleon Indoor Fireplace?
Replace.
Why does the main burner go out but the pilot stays on in my Napoleon Indoor Fireplace?
This can happen if the pilot flame is not large enough or not engulfing the thermopile, so try turning up the pilot flame. Another potential solution is to clean the thermopile connection to the valve and reconnect it. You may also need to replace the pilot assembly or the thermopile/valve.
How to fix a Napoleon GD40-N Indoor Fireplace when the pilot will not light?
If the pilot light won't ignite, first check if there's a spark at the pilot burner; try lighting it with a match. Ensure the wire is connected to the push-button ignitor and that the ignitor is tightened. If the wire insulation is broken or frayed, replace the wire. If the ceramic insulator is cracked or broken, replace the electrode.
Why are the flames on my Napoleon GD40-N Indoor Fireplace consistently too large or too small?
This issue can occur if the unit is over-fired or under-fired. Check the pressure readings by turning screw (A) counter-clockwise 2 or 3 turns and then placing pressure gauge tubing over the test point. Carboning can also cause flame issues, so perform a leak test with a soap and water solution.
What to do if both the main burner and pilot go out on my Napoleon Indoor Fireplace?
If both the main burner and pilot light go out, the issue could be a faulty thermostat or switch. Another possible cause is a blocked vent, so check for any vent blockage.
How do I fix a faulty valve on my Napoleon GD40-N?
Replace it.
What should I do if the remote wall switch is grounding on my Napoleon Indoor Fireplace?
Replace it.
How do I fix a grounding remote wall switch wire on my Napoleon Indoor Fireplace?
Check for a ground (short), then repair the ground or replace the wire.
Why is the main burner flame on my Napoleon GD40-N Indoor Fireplace blue, lazy, and transparent?
A blue, lazy, transparent flame can be caused by a blockage, so remove any blockage. Really cold conditions may cause ice buildup on the terminal, which should be removed as needed. Also, incorrect installation may be the reason, so refer to Figure 34 to ensure correct storm collar placement.
What should I do if the pilot flame is not engulfing the thermocouple in my Napoleon Indoor Fireplace?
Gently twist the pilot head to improve the flame pattern around the thermocouple.
| Brand | Napoleon |
|---|---|
| Model | GD40-N |
| Category | Indoor Fireplace |
| Language | English |












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