Why is the Napoleon TQ240 Grill burner output low on the 'high' setting?
A low burner output on the 'high' setting with rumbling noise and fluttering blue flame may be due to several reasons. Check the gas level in the propane cylinder, ensure the supply hose is not pinched, and clean the burner orifice and venturi tube if they are dirty or clogged, or if there are spider webs or other material inside.
Why does my Napoleon TQ240 Grill have excessive flare-ups and uneven heat?
Excessive flare-ups and uneven heat in your Napoleon Grill can be caused by improper preheating or excessive grease and ash buildup in the drip pan. Preheat the grill with both main burners on high for 5 to 10 minutes and clean the drip pan regularly. Do not line the pan with aluminum foil.
What to do if Napoleon TQ240 burner will not light with the igniter?
If your Napoleon Grill burner will not light with the igniter but lights with a match, the jet-fire outlet may be dirty or clogged. Clean the jet-fire outlet with a soft bristle brush.
Why does my Napoleon TQ240 Grill have low heat when the valve is on high?
Low heat or low flame on your Napoleon Grill when the valve is turned to high may be due to a blockage of gas, improper preheating, or the cylinder freezing up. Check for spider webs in the burner or orifice. Preheat the grill with main burners on high for 5 to 10 minutes. If cooking for a long time, or when the cylinder is close to empty, or in low outside temperatures, replace the 1 lb cylinder with a fresh one or hook up to a 20 lb tank.
Why does the Napoleon TQ240 Grill lid look like the 'paint' is peeling inside?
The peeling appearance inside the lid of your Napoleon Grill is not a defect but is caused by hardened grease that dries into paint-like shards. Regular cleaning will prevent this.
What to do if Napoleon TQ240 Grill burners burn with a yellow flame and smell of gas?
If the burners on your Napoleon Grill burn with a yellow flame and there is a smell of gas, it could be due to a spider web, other debris, or an improperly adjusted air shutter. Thoroughly clean the burner and slightly open the air shutter according to the combustion air adjustment instructions. (This must be done by a qualified gas installer.)
Why is my Napoleon TQ240 regulator humming?
A humming regulator on your Napoleon Grill is a normal occurrence on hot days. It is caused by internal vibrations in the regulator and does not affect the performance or safety of the grill. Humming regulators will not be replaced.
What to do if flames lift away from Napoleon TQ240 Grill burner?
If flames lift away from the burner of your Napoleon Grill, accompanied by the smell of gas, and possibly difficulties in lighting, it may be due to an improperly adjusted air shutter. Close the air shutter slightly according to the combustion air adjustment instructions. (This must be done by a qualified gas installer.)
Procedures for smelling gas or dealing with a fire.
Critical warnings for safe appliance operation.
Rules for assembly, location, and general use.
Safe storage and handling of propane cylinders.
Critical safety warnings for connecting propane cylinders.
Steps for performing annual gas leak tests.
Step-by-step guide for igniting the main burners.
Solutions for low heat, uneven flames, yellow flames.
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