How to fix a Napoleon TQ285 burner that won't light with the igniter?
If your Napoleon Grill burner will not light with the igniter but lights with a match, the jet-fire outlet is likely dirty or clogged. Clean the jet-fire outlet with a soft bristle brush.
How to prevent excessive flare-ups on my Napoleon Grill?
To prevent excessive flare-ups and uneven heat on your Napoleon Grill: * Preheat the grill with both main burners on high for 5 to 10 minutes. * Clean the drip pan regularly to avoid excessive grease and ash buildup. * Do not line the drip pan with aluminum foil.
Why is the heat low on my Napoleon TQ285 Grill even when the valve is on high?
If you're experiencing low heat or low flame on your Napoleon Grill when the valve is turned to high, it could be due to a blockage of gas, improper preheating, or the cylinder freezing up. Check for spider webs in the burner or orifice. Preheat the grill with the main burners on high for 5 to 10 minutes. If cooking for extended periods, when the cylinder is nearly empty, or in low outdoor temperatures, try using a fresh 1 lb cylinder or connect to a 20 lb tank, as 1 lb cylinders might not have enough surface area for liquid propane to vaporize.
What to do if burner output on 'high' setting is too low on Napoleon Grill?
If the burner output on your Napoleon Grill is too low on the 'high' setting, accompanied by a rumbling noise and fluttering blue flame, it may be due to a lack of gas, a pinched supply hose, a dirty or clogged orifice, or spider webs in the venturi tube. Check the gas level in the propane cylinder and reposition the supply hose if necessary. Clean the burner orifice and clear out the venturi tube.
Why do my Napoleon Grill burners have a yellow flame and smell like gas?
If your Napoleon Grill burners are producing a yellow flame and there's a smell of gas, it could be due to a spider web, debris, or an improperly adjusted air shutter. Thoroughly clean the burner. Slightly open the air shutter according to the combustion air adjustment instructions. Note: This adjustment must be done by a qualified gas installer.
Why are the flames lifting away from the burner on my Napoleon TQ285?
If the flames are lifting away from the burner on your Napoleon Grill, accompanied by a smell of gas, and you're experiencing lighting difficulties, it's likely due to an improper air shutter adjustment. Close the air shutter slightly according to the combustion air adjustment instructions. Note: This adjustment must be done by a qualified gas installer.
Why does it look like the 'paint' is peeling inside my Napoleon TQ285 lid?
If it appears that 'paint' is peeling inside the lid or hood of your Napoleon Grill, it is not a defect. The lid and hood are stainless steel and will not peel. The peeling is caused by hardened grease, which dries into paint-like shards that flake off. Regular cleaning will prevent this.
Why is my Napoleon TQ285 regulator humming?
A humming regulator on your Napoleon Grill is a normal occurrence, especially on hot days. It's caused by internal vibrations in the regulator and does not affect the grill's performance or safety. Humming regulators will not be replaced as this is not a defect.
Why is the burner output on my Napoleon Grill too low on high?
If your Napoleon Grill burner output is low on the “high” setting, accompanied by a rumbling noise and blue flame at the burner surface, potential causes include a lack of gas (check the propane cylinder level), a pinched supply hose (reposition as needed), a dirty or clogged orifice (clean it), or spider webs/matter in the venturi tube (clean it out).
What to do if my Napoleon TQ285 Grill has excessive flare-ups or uneven heat?
Excessive flare-ups or uneven heat in your Napoleon Grill can be due to improper preheating. Ensure you preheat the grill with both main burners on high for 5 to 10 minutes. Another cause is excessive grease and ash build-up in the drip pan. Clean the drip pan regularly and avoid lining it with aluminum foil. Refer to the cleaning instructions for details.
Actions to take if gas odor is detected.
Precautions before lighting and storing flammable liquids.
Essential rules for safe grill operation and placement.
Instructions for connecting and handling gas cartridges and hoses.
Safety measures during grilling, like supervision and handling hot surfaces.
Step-by-step guide for performing gas leak tests.
Identifying leaks with soap solution and steps for repair.
Steps for safely igniting the main burners.
Warnings about using the grill under awnings and during storage.
Guidance on preheating, searing, and cooking methods.
Recommendation for annual servicing and safety precautions.
How to clean and maintain the burner.
Critical steps for reinstalling the burner to prevent hazards.
General| Fuel Type | Propane |
|---|---|
| Dimensions | 47.75 in (121.5 cm) L x 20.25 in (51.5 cm) D x 15.25 in (39 cm) H |
| Weight | 32 lbs (14.5 kg) |
| Burner Material | Stainless Steel |
| Cooking Area | 285 sq. in. |
| BTU | 12, 000 BTU |
| BTU Output | 12, 000 BTU |
| Ignition | Instant JETFIRE™ Ignition |
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