NI Digital Waveform Generator/Analyzer Guide 30 ni.com
Device Failed the Self-Test
The MAX self-test performs a brief test of device resources. If the device
does not pass the self-test, complete the following steps:
1. Reboot your system.
2. Launch MAX and perform the self-test again. If the device still fails the
self-test, proceed to step 3.
3. Uninstall and reinstall NI-HSDIO.
4. If the device still fails the self-test, contact NI support at ni.com/
support
.
I Received a Thermal Shutdown Error
I received the kErrorDeviceShutDownDueToHighTemp error, and my
device shut down. What should I do next?
To re-enable your device after a thermal shutdown, you must perform a hard
reset, in which the device integrated circuits (ICs) are reloaded. To re-enable
your device after thermal shutdown, complete the following steps:
1. Power down the computer or chassis that contains the device.
2. Review the procedure in step 5. Installing the Hardware and make any
necessary adjustments to ensure that your device is effectively cooled.
3. Call
niHSDIO_ResetDevice (NI-HSDIO Reset Device VI) or perform
a device reset in MAX. For more information about performing a device
reset in MAX, refer to step 6. Configuring and Testing in MAX. The
thermal shutdown error continues to be reported until the device has been
successfully reset.
Performance Issues Using MXI Connection
When using a MXI connection to control the PXI chassis, the MXI
Optimization Application must be run prior to using the NI device.
By default, this application runs automatically when Windows starts. Use of
a MXI connection without running this application may result in a time
exceeded or internal software error, or an initialization, timeout, or
performance issue when using the NI device.
If you are experiencing errors and are uncertain whether the MXI
Optimization Application ran, navigate to Start»Programs»National
Instruments MXI and select MXI Optimization to run the application.
If the application is not installed, refer to the software CD included with the
MXI kit to install the software. After installation, you may be required to
reboot the computer before using the MXI Optimization Application.