NCR 5932 - Page 66

5-4 Chapter 5: Service
Symptom Probable Cause Solution
MSR not working MSR card not oriented
properly
Ensure that magnetic
stripe is oriented
properl
y
. Refer to
g
raphic
on MSR guide.
MSR harness loose or
broken
Ensure that the MSR
harness is securely
fastened to the control
board, and that none of
the wires have pulled
loose from the connector.
Keylock in "L" position Turn Keylock to another
position
Scanner not
working
Unsupported scanner
connected to unit
Ensure that the scanner is
a USB scanner