NCR RealPOS 70XRT - User Manual

NCRRealPOS70XRT(7403)POS
Workstation
Release1.2
UserGuide

B005‐0000‐1872
IssueE

Summary

Preface

Safety Requirements

Conforms to legal requirements; disconnect power cord before servicing.

Touch Screen Calibration

Calibration Procedures

Steps to perform calibration, including disconnecting power and running software.

Configuring AMT

Installing a RAID System

Diagnostic LEDs

Maintenance

Cooling Vent Cleaning

Cabinet and Touch Screen Cleaning Procedures

BIOS Updating Procedures

Converting MSR to MagTek Emulation Mode

Motherboard

Port Security

Powered Serial Port Jumper Settings

Removing the Display Head from the Base

5964 15-Inch Touch Screen

Power Supply

Power Management

ACPI Sleep States (S0 - S5)

Chapter 2: Installing the Terminal

Installation Summary

Installation Restrictions

Connecting the External Cables

Accessing the I;O Panel

Accessing the Backplane Connectors

Removing the Storage Media

Dual Hard Disk Drive (Small format) - used in RAID configuration. The top drive is inverted when installed in the 7403 terminal.

Powering Up the Terminal

Calibrating the Touch Screen

Out-of-Box Failures

Chapter 3: Touch Screen Calibration

Installing the Driver

Steps to install the Microchip Touch Driver, including removing old versions.

Calibration Procedures

Verifying the Calibration

Chapter 4: Installing a Secondary (Dual) Display

Configuring the Graphics Controller

Extended Desktop Dual Display Setup (Notebook and Monitor)

Chapter 5: Configuring AMT

Configuring the 7403 Terminal

Steps to configure Intel Active Management Technology (AMT) via BIOS.

Logging onto the 7403 Terminal Using AMT

Function Definitions

Remote Control

Removing the Hard Disks

Chapter 6: Installing Optional Remote Peripherals

Installing a Transaction Printer

USB Installation

RS-232 Installation w;Power from Powered USB

Installing a Cash Drawer

Installing a Second Cash Drawer

Chapter 7: Installing a RAID System

Installing a RAID System

Steps using Dual 2.5” Hard Disk Drives Kit to install RAID.

Replacing a Failed RAID 1 (Mirrored) HDD

RAID Option ROM

2 x20 Customer Display Interface

Chapter 9: Cash Drawer Interface

Chapter 10: Wedge to USB MSR Software Migration

Software Requirements

Software for USB MSR available in Retail Platform Software for Windows (RPSW).

Deployment Considerations

Remote Deployment

Differences Between 7402 Wedge and 7403 USB MSR

Scenario 1: Track 1 Contains Errors, Track 2 is Good

Compares Wedge and USB MSR behavior when Track 1 has errors and Track 2 is good.

Scenario 2: No Track 1 Data, Track 2 Contains Errors

Chapter 11: Diagnostic LEDs

Power-On Self-Test (POST) Errors

Information on diagnostic LEDs and POST errors visible on the front base cover.

Diagnostic LEDs (A-F)

Power On Self Test (POST) Error (A-C)

Three LEDs flash during boot-up; combinations indicate POST failure points.

Beep Codes

Troubleshooting POST BIOS Beep Codes

Actions for troubleshooting POST beep codes, including reseating memory or removing cards.

Cleaners;Solvents to NOT Use

MSR Cleaning Procedures

Cleaning;Treatment Frequency

Chapter 13: Operating System Recovery

OS Recovery Procedures

Steps to insert NCR Partition Image CD, select boot menu, and restore OS image.

Chapter 14: BIOS Updating Procedures

Prerequisites

Creating the Bootable Media

Creating a Bootable USB Memory Drive

SPI;BIOS Updating Procedures

Interactive Method

Method to input/replace Class/Model/Serial information stored in BIOS.

Option 1 - Update SPI and BIOS - No prompt for Serial;Model;Class unless invalid

Option 3 - Update DMI only - Serial;Model;Class update ONLY (no BIOS or SPI Update)

Option 4 - Update of SPI and BIOS - Always prompts for Serial;Model;Class

Option 5 - Update of BIOS only - Always prompts for Serial;Model;Class

Manually Updating the MAC Address

Chapter 15: BIOS Settings

Entering Setup

Connect keyboard, apply power, press DEL at NCR logo to enter setup.

Restoring Factory Settings

Resetting current screen or all BIOS settings to default values.

BIOS Default Values

Advanced Menu

ACPI Configuration

AHCI Settings

Boot Menu

Boot Device Priority

Security Menu

Chipset Menu

Chapter 16: Converting the MSR to MagTek Emulation Mode

MagTek Configuration

Two-step process: flash firmware using ROM Flasher utility.

Reverting to Standard MSR

Firmware Updating Procedures

Firmware Update to MagTek Emulation

Install NCR ROM Flasher Utility, extract files, copy firmware, run utility.

Reverting to USB HID MSR Mode

Reverting to the Standard USB HID MSR Firmware

NCR RealPOS 70XRT Specifications

General

Operating System	Windows 10 IoT Enterprise
Graphics	Integrated Intel HD Graphics
RAM	4 GB
Storage	128 GB SSD
Connectivity	Ethernet, Wi-Fi
Ports	USB 3.0, HDMI