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NCR RealPOS 72XRT POS User Manual

NCR RealPOS 72XRT POS
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USER GUIDE
NCR RealPOS 72
XRT
POS (7616)
Release 1.1
B005-0000-2228
Issue C

Table of Contents

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NCR RealPOS 72XRT POS Specifications

General IconGeneral
BrandNCR
ModelRealPOS 72XRT POS
CategoryTouch terminals
LanguageEnglish

Summary

Preface

Audience

Describes the intended readers for this manual.

Safety Requirements

Details safety compliance and warnings for the terminal.

Out of Box Failure and Warranty

Out of Box Failure (OBF)

Procedure for reporting and resolving out-of-box failures.

Warranty

Outlines terms and conditions not covered by the product warranty.

Returning Defective Hardware

Returning Defective Hardware for Service

Procedure to report and return defective hardware for service.

Shipping Address

Provides the address for returning defective hardware for service.

Chapter 1: Product Overview

Introduction

Provides an overview of the NCR RealPOS 72XRT terminal.

Product IDs

Lists the major models and their corresponding CPU configurations.

Configurations

Explains field upgradeable kits for various terminal configurations.

Integrated Customer Displays

Lists kits for integrating VFD and LCD customer displays.

Features

Details the key features of the NCR RealPOS 72XRT terminal.

Connectivity

Details the various ports and connection types available on the terminal.

Operating Systems

Lists supported operating systems for the terminal.

Base Model Comparison

Processor Comparison

Compares processors across different models.

Memory Specifications

Compares memory specifications across models.

Connectivity Options

Compares connectivity options across models.

Touch Display Features

Compares touch display features across models.

Terminal Peripherals

MSR Functionality

Describes the Magnetic Stripe Reader (MSR) functionality and configuration.

Port Security

Explains terminal port security features and key hiding.

I/O Board Connectors

Details the specifications of Ethernet, USB, and Serial ports on the I/O board.

Power Management and States

Power Management

Explains terminal power management using ACPI 3.0b.

Definitions of the States

Defines computer states like G3 Mechanical Off, G2/S5, G1 Sleeping, G0.

ACPI Sleep States (S0 - S5)

Explains ACPI sleep state support (S0, S1, S3, S4).

Enabling Wake on LAN

Windows 7 Wake on LAN

Steps to enable Wake on LAN in Windows 7.

Windows XP Wake on LAN

Steps to enable Wake on LAN in Windows XP.

Display Options

Remote Customer Displays

Details the NCR 5976 2x20 LCD Customer Display.

NCR RealPOS 5943 12.1-Inch LCD

Details the NCR RealPOS 5943 12.1-inch LCD display.

NCR RealPOS 5943 15-Inch LCD

Details the NCR RealPOS 5943 15-inch LCD display.

NCR RealPOS 5967 12.1-Inch Touch LCD

Details the NCR RealPOS 5967 12.1-inch Touch LCD.

NCR RealPOS 5967 15-Inch Touch LCD

Details the NCR RealPOS 5967 15-inch Touch LCD.

NCR 5982 6.5-Inch LCD Display

Details the NCR 5982 6.5-inch LCD display.

Transaction Printers

NCR RealPOS 7167 Printer

Details the features of the NCR RealPOS 7167 printer.

NCR RealPOS 7168 Printer

Details the features of the NCR RealPOS 7168 printer.

NCR RealPOS 7198 2ST Printer

Details the features of the NCR RealPOS 7198 2ST printer.

Chapter 2: Installing the Terminal

Installation Summary

Provides a summary of the terminal installation steps.

Installation Restrictions

Lists important restrictions and warnings before installing the terminal.

Connecting the External Cables

Guidance on connecting external cables to the terminal.

Accessing the I/O Panel

Steps to access the I/O panel for connections.

Powered Serial Port Jumper Settings

Details jumper settings and fuses for powered serial ports.

AC Power Cord Connection

Steps for connecting the AC power cord to the system.

Cable Routing

Instructions for routing cables from I/O and Backplane boards.

Removing the Storage Media

Procedure for removing storage media like HDDs or SSDs.

Powering Up the Terminal

Instructions for powering on the terminal.

Out-of-Box Failures

Procedure for handling terminal failures during initial setup.

Chapter 3: POST Diagnostics

Diagnostic LEDs

Describes the system power switch and diagnostic LEDs.

Beep Codes

Lists beep codes for boot block and POST BIOS errors.

Troubleshooting POST BIOS Beep Codes

Provides troubleshooting actions for POST BIOS beep codes.

Chapter 4: Touch Screen Calibration

Introduction and Guidelines

Guidelines and software download for touch screen calibration.

Installing the Driver

Step-by-step guide to install the touch screen driver.

Touch Methods

Guidelines for proper methods of touching the screen during calibration.

Calibration Procedures

Detailed steps for performing touch screen calibration.

Verifying the Calibration

Procedure to test and confirm touch screen calibration accuracy.

Optional Settings

Adjusting settings like double-click and touch sounds.

Chapter 5: Configuring a Secondary Display

Introduction to Display Configuration

Explains motherboard video controller and display modes.

Setting the Display Mode

Configuring single, clone, or extended desktop display modes.

Intel Graphics Controller Hot Keys

Keyboard shortcuts for controlling display modes.

Chapter 6: Configuring AMT

Configuring the Terminal for AMT

Steps to enable Intel AMT via BIOS setup.

Logging onto the Terminal Using AMT

Accessing AMT functions remotely via a web browser.

Function Definitions

Explains the purpose of AMT functions like System Status.

Remote Control Functions

Used for immediate power down, reset, or power cycle.

Removing the Hard Disks

Caution regarding hard disk removal and Intel ME/AMT features.

Chapter 7: Installing Optional Peripherals

Installing a Transaction Printer

Connects printer via USB or RS-232 using powered cable.

Installing a Remote Customer Display

Instructions for mounting and connecting remote displays.

NCR RealPOS 5943 LCD Cable Connections

Details cable connections for 12-inch and 15-inch LCDs.

NCR RealPOS 5967 LCD Cable Connections

Details cable connections for 12-inch and 15-inch Touch LCDs.

Installing a Cash Drawer

Connects cash drawers to the terminal or transaction printer.

Installing a Second Cash Drawer

Supports a 2-drawer configuration using a Y-cable.

Chapter 8: Configuring a Second HDD for RAID

Introduction to RAID

Discusses adding a second HDD and configuring RAID using Intel RST.

Configuring a RAID System

Details how RAID systems can be installed on the terminal.

Installation Procedures

Steps for installing and creating a RAID volume.

Replacing a Failed RAID 1 HDD

Procedure for replacing a failed RAID 1 mirrored HDD.

Failed Disk Replacement Procedure

Steps to rebuild a failed disk using Intel RST Manager.

Chapter 9: 2x20 Customer Display Interface

Introduction and Specifications

Describes the 2x20 Customer Display components and specs.

Command Codes

Explains commands for character definition, table select, etc.

Character Tables and Codes

Explains how data is written and cursor increments.

CP437 Character Set

Displays the character map for CP437.

CP858 Character Set

Displays the character map for CP858.

CP866 Character Set

Displays the character map for CP866.

CP932 Character Set

Displays the character map for CP932.

Chapter 10: BIOS Setup

Entering BIOS Setup

Steps to enter the BIOS setup utility.

Navigating BIOS Menus

Explains keyboard controls for navigating BIOS menus.

Restoring Factory Settings

Procedures to reset BIOS settings to defaults.

Keyboard Shortcuts

Lists function keys and their actions in BIOS.

BIOS Default Values

Lists default values for BIOS main and advanced menus.

Chipset Menu Configuration

Settings for PCH-IO and PCI Express configurations.

Boot Menu Options

Configures boot device priority and options.

Chapter 11: BIOS Updating Procedure

Prerequisites for BIOS Update

Lists requirements for performing a SPI/BIOS update.

Creating a Bootable USB Drive

Steps to create a bootable USB drive for BIOS updates.

SPI/BIOS Updating Procedures

Steps to update SPI/BIOS using a USB device.

Manually Updating the MAC Address

Procedure to replace a lost or corrupted Motherboard MAC address.

Chapter 12: Operating System Recovery

Introduction to OS Recovery

Discusses recovering the OS using bootable media.

OS Recovery for Windows XP/POSReady 2009

Steps for OS recovery on Windows XP/POSReady 2009.

OS Recovery for Windows 7/POSReady 7

Steps for OS recovery on Windows 7/POSReady 7.

Chapter 13: Solid State Drive Optimization

About the Intel® SSD Optimizer

Explains how Intel SSD Optimizer maintains SSD performance.

Intel® SSD Optimizer Requirements

Lists requirements for running the Intel SSD Optimizer.

Installation and Startup

Step-by-step guide to install Intel SSD Toolbox.

Starting the Intel SSD Toolbox

How to launch the Intel SSD Toolbox application.

Manually Running the Intel® SSD Optimizer

Steps to manually run the Intel SSD Optimizer tool.

Scheduling the Intel® SSD Optimizer

How to set up automated Intel SSD Optimizer schedules.

Known Limitations

Discusses limitations with RAID, virtualization, and file systems.

Chapter 14: Touch Screen Operation

Touch Mode of Operation

Describes Normal, Touch Down, and Touch Lift Off modes.

Changing the Touch Mode

Steps to change touch mode settings via Control Panel.

Turning Off the Mouse Pointer

Procedure to disable the mouse pointer display.

Terminal Placement

Guidance on placing terminals to prevent interference.

Chapter 15: Maintenance

Cabinet and Touch Screen Cleaning

Procedures for cleaning the cabinet and touch screen.

Cleaners/Solvents to Use

Lists recommended cleaners and solvents for the unit.

Cleaners/Solvents to NOT Use

Lists cleaners and solvents to avoid using on the unit.

Cooling Vent Cleaning Procedure

Steps to clean cooling vents using a vacuum cleaner.

MSR Cleaning Procedures

Guidelines for cleaning the Magnetic Stripe Reader.

Cleaning/Treatment Frequency

Recommends frequency for cleaning and treating MSR devices.

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