NCR P1235 User Manual

US-IT Restaurant Architecture Team
Installation Guide
NCR P1235 e*SmartClock
Last Updated: 12/6/16
Copyright Notice
The document contains confidential and proprietary information of McDonald’s Corporation. Except with the express prior written permission from
McDonald’s Corporation this document and the information contained herein may not be published, disclosed or used for any other purpose except for that
which it is being provided.

NCR P1235 Specifications

General

Brand	NCR
Model	P1235
Category	Touch terminals
Language	English

Summary

Installation Support and Critical Information

Installation Support from POS Supplier Help Desk

NCR Support Contact Information

Safety and Installation Precautions

DANGER: Importance of Proper Installation

Emphasizes that safe and satisfactory operation depends on proper installation.

Electrical Code Compliance

Installation must conform to local and national electrical codes.

WARNING: Regulatory Compliance

Installation must comply with all Federal, State, and Local regulations.

e*SmartClock Installation Procedures

e*SmartClock Placement Guidelines

7.1 Installation of Network Cable

Step-by-step instructions for determining placement and installing the network cable.

POS Switch Port Availability Note

e*SmartClock Bracket Installation

7.2 Installation of e*SmartClock Bracket

Details the process for installing the e*SmartClock bracket on the wall.

e*SmartClock Bracket Mounting Requirements

Details requirements for mounting the e*SmartClock bracket, including wall type and dimensions.

WARNING: Avoid Heat or Moisture Sources

Safety warning: Do not mount the unit over a heat or moisture source.

Bracket Installation Steps

Step-by-step instructions for attaching the e*SmartClock wall bracket and components.

Power Supply Bracket Installation Note

Power Supply Adapter Installation

Steps for inserting the power supply adapter into its bracket.

Wall Mount Spacer and Bracket Attachment

Attaching the Wall Mount Spacer and Bracket to the terminal.

Cable Cover Removal

Step to remove the e*SmartClock's cable cover.

Terminal Mounting on VESA Adapter

Instructions for hanging the terminal onto the VESA Adapter.

Connecting e*SmartClock Cables

Connecting power and network cables to the e*SmartClock.

Network Connectivity Verification

Verify network cable connectivity and LED status.

End of Bracket Installation

Indicates the completion of the e*SmartClock bracket installation process.

Receipt Printer Installation

Software Staging Instructions

7.5 Software Staging Instructions of a New Install

Instructions for staging a new e*SmartClock installation.

e*SmartClock Pre-Staging

Initial phase of software staging, including network checks and image loading.

McDonald's COE Staging Screen Configuration

Instructions for configuring the McDonald's COE staging screen.

Staging Process Execution

Steps for executing the staging process, including progress indicators and reboots.

Staging Success Indicators and Support

How to identify successful staging and when to contact support.

e*SmartClock Application Start Up

7.6 Application Start Up

Application Initialization and Time Sync

e*SmartClock Launch and Verification

Appendix B – Troubleshooting Guide

Common Installation Issues and Resolutions

Troubleshooting for power, biometric reader, printer, and ISP connection problems.

Staging and Domain Join Troubleshooting

Troubleshooting for staging errors, IP assignment, and domain join issues.

Appendix E - Restricted Installation Locations

Appendix E - Locations e*SmartClock Should NOT Be Installed

Restricted Installation Locations

Appendix F - Loading NCR P1235 Image