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NCR CX5 User Manual
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User
Guide
NCR
CX5
All-in-One
POS
(7773)
BCC5-0000-5396
Issue
W
2
Table of Contents
default chapter
7
Table of Contents
7
Chapter 1: Product Overview
15
Base Models
16
Features
17
Optional Features
20
USBC Cable Options
21
Operating Systems
22
Specifications
23
Mounting Configurations
27
Remote I/O Chassis - Pole Mount
29
Remote I/O Chassis Options
29
Remote I/O Chassis Cable Options
29
Pole Mount Options
29
Integrated I/O Chassis - Stand/Wall/Pole Mount
30
Integrated I/O Chassis Options
31
Mounting Options
31
CX Head Ports
32
CX Head (Motherboard) Connector Pinouts
33
USB-C (USB Type C Display)
33
Lan
34
USB-C (Power/Data)
35
I/O Ports
36
USB Centric I/O (Retail) Base
37
Integrated I/O
38
Remote I/O Chassis
39
Serial Centric I/O (Hospitality)
40
Base
40
Integrated I/O
42
Remote I/O Chassis
44
I/O Board Connector Pinouts
45
12V USB + Power
45
USB + Power
46
Cash Drawer
47
Displayport
49
Lan
50
Power in
50
Usb-C
51
Usb 3.0
52
Serial Ports
53
Operator Controls
58
Power Switch
58
Image Recovery Button
59
Trusted Platform Module (TPM)
60
Imager
60
Programming the Imager
60
Label Locations
61
CX5 15" 4:3 Display with Base
61
CX5 15.6" 16:9 Display with Base
62
CX5 15" 4:3 or 15.6" 16:9 Display with Integrated I/O
63
CX5 15" 4:3 Display with Remote I/O
64
CX5 15.6" 16:9 Display with Remote I/O
65
Chapter 2: Hardware Installation
67
Installation Restrictions
67
Ergonomic Workplace
67
Installing the Terminal
68
Connecting AC Power
69
Connecting to a Network
70
CX5 with Base or Remote I/O
70
CX5 with Integrated I/O
70
Installing the Cash Drawer
72
Installing the Second Cash Drawer
74
Second Cash Drawer for USB Centric I/O (Retail)
74
Second Cash Drawer for Serial Centric I/O (Hospitality)
75
Configuring Cash Drawer Switch Polarity
77
Gen3
77
Rpsw
79
Rpsl
81
Ncrpsw/Ncrpsl
82
Android
84
Additional Reference
84
Installing the Transaction Printer
85
Powering up the Terminal
86
Chapter 3: LED
87
Power LED
87
Diagnostic Leds
88
LAN Diagnostic Leds
91
I/O Panel LED
92
Base
92
Integrated I/O Expansion
93
Remote I/O Chassis
94
Chapter 4: Operation and Cleaning
95
Administrator Login
95
Projected Capacitive (PCAP) Touchscreen
95
Using the PCAP Touchscreen
95
Cleaning the Touchscreen
96
Magnetic Stripe Reader
97
Using the MSR
97
Care of Cards
97
Card Thickness
97
Cleaning the MSR
98
Cleaning Frequency
98
Biometrics Fingerprint Reader
99
Using the Biometrics Reader
99
Cleaning the Sensor
99
Software Drivers
100
Cleaning the CX5 Cabinet
101
Cleaning the Cooling Vents
101
Chapter 5: Disk Image Backup and NCR Image Recovery Tool
103
Introduction
103
Running the NCR Image Recovery Tool
104
Starting the NCR Image Recovery Tool
104
Main Screen
105
Save or Load Image
106
Saving an Image
107
Loading an Image
111
Change Settings
115
Change Network Settings
116
Change Password
117
Replace Recovery Image
118
Change Language
119
Creating a Disk Image
120
Chapter 6: SLES 15 SP4 Software RAID Gold Master Image
121
Chapter 7: Power Management
141
Computer States
141
G3 Mechanical off
141
G2/S5 Soft off
141
G1 Sleeping
141
G0 Working
142
ACPI Sleep States (S0 - S5)
142
Enabling Wake on LAN
145
Chapter 8: BIOS Setup
148
Entering Setup
148
Selecting Menu Options
148
Enabling ONESHOT
148
Accessing Serial Number and Class-Model Information
149
Restoring Factory Settings
149
Chapter 9: BIOS Updating Procedure
150
Introduction
150
Prerequisites
150
USB Flash Key Update Prerequisites
150
Windows Flash Executable Update Prerequisites
150
SPI/BIOS Updating Procedures
151
Using the Bootable USB Flash Key
152
Using the Windows Flash Executable
156
Chapter 10: Initial Terminal Imaging
157
Introduction
157
Imaging Procedure
157
Appendix A: Wireless Adapter Switching
158
Installing the Software and Driver
158
Appendix B: APA Graphical Display
164
Configuring the APA Graphical Display
164
Appendix C: Flip Functionality
170
Appendix D: CX Display Touch Tool
172
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Instructions
9 pages
4
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NCR CX5 Specifications
General
Memory
4GB DDR3
Touch Technology
Projected Capacitive
Operating System
Windows 10 IoT
Ports
Ethernet
Weight
5.5 kg
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