Chapter 4: Touch Screen Calibration
Introduction
Be sure to observe for the following Touch Screen calibration guidelines:
• If necessary, calibrate the touch screen as part of the installation process.
• If necessary, recalibrate the touch screen when the system is installed at its final
location.
• If necessary, recalibrate whenever the terminal is moved to a new location.
• Recalibrate the touch screen anytime the system has been disassembled for
servicing.
• If necessary, recalibrate if the hard drive is re-imaged or replaced. Calibration
parameters are stored in the Windows registry and are unique for each touch
screen, therefore calibrate whenever an image or OS load occurs.
• A keyboard may be required to start the calibration if the screen is too much out of
calibration. However, most of the time you can reach the Start button or Touch icon
with your fingertip/stylus.
• The latest calibration software can be downloaded from the NCR website.
http://www.ncr.com
1. At this site, select the Support tab.
2. Select Drivers and Patches→Retail Support Files→NCR RealPOS and SelfServ
Terminal and Operating Systems→NCR RealPOS 72xrt (7616)
→Windows→Windows XP Pro, Windows EP Embedded, and WEPOS
3. Download the Microchip Touch Driver (version 6.43d or later).