Section 1: The Basics
Product Description
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Elegant Sophisticated Design
Aspire’s
Voice over IP (VoIP)
capability allows you to place voice calls over the
data
network
. VoIP reduces long distance charges by using IP to connect multiple
ofÞce locations and telecommuters. Remote workers also have access to main
ofÞce features, such as voice mail, allowing ofÞces to operate as a single unit.
Aspire Mail
, an optional digitally linked in-switch voice mail, provides sophisti-
cated features that save time and money.
Return call with Caller ID
saves caller ID
information for inside- and outside-originated calls.
Answering Machine Emula-
tion
is helpful when you are waiting for an important call. It lets you listen while a
caller is leaving a message for you.
Message Center Keys
allow two people sharing
the same phone to have their own message waiting key. Each person can see if he/she
has new messages.
Conversation Record
saves and records your conversation into
your mailbox with the touch of a button.
Park and Page
allows a caller to page you
before leaving a message. You can pick up the call from any station.
Automatic Call Distribution (ACD)
distributes calls evenly among member agents
and provides initial and repetitive announcements that encourage callers to remain
online. Callers can leave a message if they choose to receive a callback from an agent.
Optional PC-based
Supervisor with Reports
can be used for agent scheduling.
Wireless/Cordless
phones keep employees connected while away from their desk.
Aspire provides a variety of mobility solutions to connect your whole campus or
just your ofÞce.
System maintenance
allows for online HTML-based programming access either
on-site or over the Internet. Using browser software simpliÞes the process for
changing names or speed dial settings. Special PC software is available for off-line
programming and remote access by modem.
Call Logging
saves information about incoming and outgoing calls. Logged calls
can be redialed or saved to speed dial.
Aspire’s
Automatic Route Selection (ARS)
system decides whether to place a
call with a long distance carrier, over IP or, if allowed, a local trunk. You specify
how you want your calls to be routed.
E911 Compatibility
identiÞes the origination of an E911 call so emergency ser-
vices can reach the speciÞc extension location quickly.
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