NEC Univerge SV8100 - Voice Mail; VM8000 Inmail

Document No. SIB 244 Page 38 of 52 1
st
July 2008
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The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products
described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd.
This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
Australia Pty Ltd.
Voice Mail

VM8000InMail

TheVM8000InMailSolutionisidealforSMBswishingtoensurethatallcallersgettothepeopleand
informationthattheyneedwithoutprohibitiveholdtimesordroppedcalls.Itisanembeddedsolutionforthe
UNIVERGESV8100thatprovidesdigitally‐integratedvoicemessagingcapabilitiesandAutomatedAttendant
features
tomeetaSMB’scommunicationneedsbothnowandinthefuture.

VM8000InMail’sAutomatedAttendantfeaturesetensurescustomercallsareroutedtotheappropriate
peopleandansweredquicklyandefficiently.Whencustomerscallin,aninstructionmenuannouncementplays
toprovidethemachoiceofdiallingoptions.Theycan
directthemselvestothecalledpartywithoutbeing
placedonholdorhavingtheircallsdropped.

Employeescanalsoefficientlymanagetheircallsandmessageswitheasyone‐touchaccesstovoicemail
features.WithVM8000InMail’sadvancedcallprocessingcapabilities,employeesnolongerneedtomanually
directandroutecallers.
TheAutomatedAttendantrouteseachincomingcallbaseduponthetime‐of‐dayand
day‐of‐the‐weekandcanprovidedifferentannouncementsanddiallingoptionsforeachnumberintheoffice.

KeyFeatures:

Voicemail:
• ConversationRecording
• AnsweringMachineEmulation
• FaxDetection
• InteractiveSoftkeys
• Message
CountDisplay
• ProgrammableVoicePrompts
• ThreePersonalizedMailboxGreetings
• MessageForwarding
• AnnouncementMailboxforOne‐Way
Information
• RemoteorLocalMessageNotification(onor
offsite)
• RemoteProgrammingviaWebPro/PCProVoice
Mailbox
• Auto‐HelpVoicePrompts
• Auto‐ForwardtoMailbox
• ProgrammableIndividualSecurity
Code
• RealTimeandDateStamp
• One‐TouchForwarding
• One‐TouchMailboxAccess
• One‐TouchMessageRetrieval
• One‐KeyCalltoSender
• Confidential/Urgent/FutureMessage
DeliveryOptions
• Guest&Group/DepartmentMailboxTypes


AutomatedAttendant:
• AnswerScheduleTables
• ParkandPage
•
CaptureCallerID
• FlexibleAnsweringBasedonTrunkTime‐of‐Day
andDay‐of‐Week
• SingleDigitTransfer
• IndividualTrunkGreetings
• ThreeDay,NightandHolidayGreetings


LicensingcontrolledbyCD‐CP00forthefollowingfeatures:
o NumberofVoicePorts
o NumberofLanguages
